Consumers are less satisfied when they use a broker or bank to buy insurance.

Focus: Kiwi’s and international travellers insurance policies they’ve taken out reveal it can be harder than you think.

Southern Response new boss offers a public apology for the poor treatment of claimants.

Liquidators are hoping to make this claim from the company's Irish subsidiary.

New church to form part of $500m CBD development.

Onus goes back on the insurers.

The government should look at unemployment insurance, the Productivity Commission says.

Tower expects to end the drought after getting its books back to black.

Even wetter parts of NZ like Taranaki and Manawatu could see fire risk triple by 2040.

This comes after a damning report into the conduct of life insurers.

It turns out that kids can be expensive to have around.

Canadian insurers have paid out an average of over C$1.8b per year in claims.

"There's certainly no witch hunt from our side. We have a genuine concern."

Global insurance broker advising SkyCity's international convention centre claim.

There is now added complexity as to who should bear the cost of the delays.

Sixty students shut out of their rooms after university hostel fire.

Lecturer complains of "toxic environment" of complaints about " minor things".

Why trust in insurers and insurance brokers is on the decline.

Tower said the acquisition of Youi would boost its gorwth aspirations.

Life insurers have failed to deliver adequate responses to a Conduct and Culture review.

A man thought his construction insurance would cover his pool project gone wrong.

Insurance coverage depends on how, if any, damage is caused to their property.