New ZealandCyclone Gabrielle: 10 of the worst tropical cyclones to hit NZEx-tropical cyclones have wrought havoc in NZ. Here's 10 of the worst.09 Feb 11:23 PM
PremiumPremiumEditorialEditorial: Social insurance scheme had best intentions but too complexEditorial: It's not surprising the $3.5 billion proposal is "off the table" for now.09 Feb 04:00 PM
PremiumPremiumPersonal FinanceWill clifftop properties still be insurable?And what are the ins and outs of making a claim?09 Feb 04:13 AM
New ZealandCyclone threat: Upper North Island residents urged to prepareCyclone Gabrielle is on its way. Residents can prepare now in various ways.08 Feb 09:49 PM
Personal FinanceTower’s flood insurance claims surge to 4810CEO says the company remains financially strong.08 Feb 08:16 PM
PremiumPremiumConstructionAuckland floods: Cliff collapse victims tell of terror night"It was like a wild animal. You know you don’t know what you are looking at?"08 Feb 04:00 PM
Personal FinanceSuncorp’s Auckland flood claims exceed 8000CEO says flood repairs will put pressure on the building industry.07 Feb 10:04 PM
New Zealand‘What was I supposed to do?’: Insurance company demands photo of pensioner's wrecked car'The minute we stepped out the door the water was almost up to my neck.'07 Feb 04:00 PM
PremiumPremiumPersonal FinanceIAG forecasts margin squeeze on Auckland floodsInsurer airs concern over floods but company says its capital position remains strong.03 Feb 03:06 AM
PremiumPremiumPersonal FinanceAuckland floods: Insurance claims could hit nearly $1b - expect premiums to riseAnd the cost of insurance could rise for some.31 Jan 04:25 AM
PremiumPremiumBanking and financeSupply Shock: Where economists expect price rises in wake of floodImpact to wider economy marginal, but flooding means more disruption to supply chains.31 Jan 02:52 AM
CompaniesTower shares slide as flood claims continueRetirement village company Arvida also down after serious flooding at one residence.29 Jan 08:14 PM
BusinessAuckland floods: Insurers fly in staff from overseas to handle huge claim volumesThousands of flood claims lodged, as terrible timing compounds misery for some homeowners.29 Jan 04:50 AM
PremiumPremiumBusiness‘Bad to worse’: Flooded restaurant was recently repaired after fireFire then flood - suburban Greek restaurant owners stress importance of insurance.29 Jan 02:15 AM
AirlinesCost to business 'enormous', banks offer victims help"Hard times will be ahead."28 Jan 12:43 AM
PremiumPremiumBusinessRecord $3.5m penalty: ‘Gobbledygook’ received when querying costsCustomer says insurers must cut through nonsense and be straight-up with people.21 Jan 04:00 PM
BusinessRecord $3.5 million fine for life insurer over dodgy policiesWatchdog sends a heavy signal after insurer's senior management made bad decisions.17 Jan 04:22 AM
New ZealandLeading NZ travel insurer grappling with long claims backlogMany Southern Cross Travel Insurance customers are facing major delays.16 Jan 06:16 AM
TravelWoman’s life a ‘nightmare’ returning from holiday with undiagnosed parasiteFor seven years Swift lived in pain, picking up a rare parasite on a family holiday.15 Jan 07:11 PM
WorldDrought, snow, hurricanes ... The cost of extreme weather in the US in 2022It was another near-record year in number of extreme events and overall damage from them.10 Jan 09:00 PM
New ZealandLaw Society’s actions compounded errors of its disciplinary bodyTop lawyer says the profession's complaints system is 'broken'.08 Dec 12:50 AM
New ZealandCovid for Xmas? What to do if sickness disrupts your holidayHolidaymaker questions why booking dates couldn't be changed after getting Covid.06 Dec 05:56 PM
New ZealandThe most unusual pet insurance claims of 2022 revealedFrom eating 17 socks to bean bag beans, some pets sure have a range of acquired tastes.29 Nov 06:05 AM
PremiumPremiumPersonal FinanceInsurer Tower to expand Fiji operationThe insurer will start repaying customers from next month.24 Nov 04:20 AM
BusinessTower profit dragged down by provisions and large claimsCanterbury earthquakes and Tongan eruption weigh on insurer.22 Nov 10:19 PM
PremiumPremiumPersonal FinanceFidelity Life CEO Melissa Cantell on transforming the insurance industryHow she plans to build back trust and grow the business.04 Nov 04:30 AM
Banking and financeFMA suing Vero on claims of overcharging customers $8mAction dates back to allegations of activity from more than eight years ago.16 Oct 09:01 PM
PremiumPremiumOpinionDiana ClementDiana Clement: Kiwis are flying again but is your insurance up to standard?OPINION: Plenty of New Zealanders have been prevented from travelling due to Covid-19.15 Oct 04:00 PM
PremiumPremiumOpinionKate Dron: Post-pandemic crystal ball gazingOPINION: Actuaries project months and years ahead - and this is what one predicts for NZ.11 Oct 04:00 PM
Banking and financeLife insurer penalised $700k for misleading customers"Real harm" after failing to correctly pay cover to some sick or disabled customers.29 Sep 09:01 PM
Banking and financeLife insurance payouts to wronged customers climb to $43m in four yearsAnd the regulator believes there will be more to come.21 Sep 05:30 AM
TravelAustralian tourist 'left for dead' in Bali dog attackA tourist is recovering in an Indonesian hospital a 'near fatal' attack.20 Sep 07:58 PM
PremiumPremiumPersonal FinanceHow health insurer Southern Cross plans to keep a lid on premium risesThe non-for-profit has made a $90 million surplus.15 Sep 05:20 AM
PremiumPremiumPersonal FinanceLooming financial adviser shortage prompts insurer to offer trainingThe number of new advisers coming into the industry has slowed to a trickle.04 Sep 05:00 PM
