A record number of NZ households switched electricity providers in January.

Hundreds of thousands of households have been charged the higher rate of GST for goods supplied before the GST rise took place.

Small power companies outperform bigger players when it comes to customer service, according to a Consumer NZ survey.

State owned energy company Genesis Energy has reported a better than forecast net profit after tax for the year of $69 million.

A Wellington landlord incensed by a meter reader who defecated in a bag and left it on his doorstep has had his compensation claim knocked back from $200kto $800.

The Government's shake up of the electricity sector could be the last chance the competitive pricing model has, says Consumer NZ chief executive Sue Chetwin.

The Government is confident its shakeup of the electricity market will slow increases in power prices ... but it is making no promises about them coming down.

Energy Minister Gerry Brownlee says a big energy company shake-up is designed to give more power to consumers.

The Government has unveiled a shake up of the state owned power companies in an attempt to get more competition into the electricity sector.

Contact Energy is ringing in the New Year by increasing its gas prices for about 65,000 residential and business users.

Almost 40,000 Mercury Energy customers will pay much more for gas from next month.

State-owned power company Genesis Energy has reported a full year loss of $136 million after writing down by $183 million the value of its Huntly power station.