Reputation will return: economist
The contamination scares that have hit New Zealand's two biggest dairy co-operatives this month will cause Chinese consumers to "think twice".
The contamination scares that have hit New Zealand's two biggest dairy co-operatives this month will cause Chinese consumers to "think twice".
For those from other parts of the world, how are we different from Australia? Our flag is a major branding problem, writes Malcolm Wright.
China quarantines Westland Milk product after tests show levels exceed permissible limit.
More than two weeks into Fonterra's botulism contamination crisis, New Zealand-made Karicare baby milk commands pride of place in many Hong Kong retailers.
The Government has asked Queen's Counsel Miriam Dean to chair its review into the Fonterra food scare.
Is 100% Pure just a marketing slogan coined to attract tourists to New Zealand?
Trade Minister Tim Groser warns further international bans on New Zealand dairy exports remain a real threat after the Fonterra botulism scare.
The Fonterra contamination scare has claimed its first scalp with Gary Romano, Managing Director NZ Milk Products, resigning with immediate effect.
Some in the PR world prefer the more crude approach to crisis management, writes Fran O'Sullivan. That's the front up, fess up and (give us a) fair go to carry them through.
Fallout from the Fonterra botulism scare serves as a timely reminder of the value of New Zealand's international reputation.
Dairy giant Fonterra and the Ministry of Primary Industries are scrambling to reassure other trading partners.
Former Soviet republics Belarus and Kazakhstan have joined Russia in banning Fonterra dairy products.
Damage to the brand not yet known, boss says, as rivals report boosted sales on back of infant formula recall.
New Zealand's 100 per cent Pure image is suddenly being questioned by its loyal Chinese customers, writes Hua Dong.
An environmental campaigner's complaint to the Advertising Standards Authority over Tourism New Zealand's '100% Pure' slogan is due to be reheard this week.
Ralph Norris is to lead Fonterra Cooperative Group's board inquiry into the botulism contamination scare.
The Cabinet will today discuss establishing a commission of inquiry into the Fonterra food safety crisis, but it may be a week away from finalising details.
A reflective David Bain. Fonterra always made it clear it was in the business of making dairy products, not friends. Even its milk-in-schools programme was acknowledged as a strategy to build consumers of the future.
Quite rightly, the main news over Fonterra's infected products has been the physical threat to the customer, writes Matt McCarten. Or more importantly, the children of its customers.
If you've had a bad week at work, I hope you're having a relaxing and wonderful weekend. And no matter how bad your week was, it surely can't have been as bad as the week the Fonterra management and board have had.
A few comments need to be made about Fonterra's contamination scare before revealing how a number of shareholders have hit the jackpot at King Country Energy.
New Zealand will have to fight to save its 100% Pure image after the Fonterra scandal, says the man credited with inventing the slogan.
Chinese consumers haven't been mincing their words over the Fonterra botulism debacle this week.