Latest fromConsumers' Institute
$18,000 bill for three-day clean of elderly hoarder's house
Crime Scene Cleaners charged $18,000 to clean the house of a man who had just died.
'We're frustrated too': Air NZ boss says no chance of ticket refunds, gives Tasman timeframe
Air NZ boss Greg Foran says the airline needs to save even more costs.
Wheel clamping crackdown: Don't pay more than $100
A law change which prevents clampers from charging excessive fees is now in force.
No notice: Auckland family devastated after flight cancelled
Family's flight to Pakistan cancelled, but neither airline nor travel agent alerted them.
Greenpeace apologises to Nigel Latta over spam calls
"Why, if you sign a petition, does Greenpeace then constantly harass you with spam?"
Insurance market not working for consumers - watchdog
Consumer NZ is campaigning for changes to insurance law.
Consumer's curtain investigation; how to keep warm this winter
Consumer found honeycomb blinds topped its heat insulation tests.
You need a university degree to read online contracts, study finds
Common online contracts are unreadable but are still enforced, warn researchers.
Testing uncovers more sunscreens fail SPF claims
Consumer watchdog is accusing some brands of attacking the messenger.
Swamped by cold calls: Consumer watchdog wants 'Do Not Call' register
Consumer NZ wants official Do Not Call register to be set up to stop nuisance calls.
Government moves to bring 'cowboy' clamping into line
A maximum of $100 will be able to be charged for removal of a wheel clamp.
$150 for a week's power - surprise!
Consumer NZ says the occasional big bill is one of the risks of spot price energy plans.
Shoppers 'duped' by sale tactics
Consumer watchdog is calling for an investigation into retailers sales tactics in the lead up to Christmas, saying consumers are being misled.
Pak'n Save crowned cheapest
Pak'n Save has won the latest battle in NZ's supermarket wars. So how much could you save on an average basket of groceries bought there?
Five tips to bargain your bills down
Traveling to countries like Egypt and Turkey in my 20s it was a given that you would have to bargain to buy something.
Gareth Morgan's big tax idea
After motorbiking round the world and saving Happy Feet, economist Gareth Morgan wants to revolutionise our tax and welfare system. Andrew Laxon asks him why.