Red alert for consumers over Black Friday ‘sales’
Consumers told spend wisely with this year's Black Friday set to be most expensive yet.
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Latest fromConsumer NZ
What happens with Supie customer refunds and the $900k of leftover stock?
Suppliers are waiting on between $800,000 to $900,000 worth of stock.
Got AirNZ Covid credits? The arline has just announced a key update
Qantas waived expiry dates on credits last month. Will Air NZ do the same?
Big supermarket loyalty cards under fire from Consumer NZ
Foodstuffs rejects claim dismissing "loyalty".
The Disputes Tribunal ruling that could get you out of a parking ticket
The man was given a $65 fine for parking too long at a supermarket.
'Absolute negligence': Financial expert lashes Kiwi banks, alleges systemic security failures
It’s absolute negligence on the banks’ behalf and it’s an embarrassment internationally.'
How long should your household appliances really last? Consumer NZ reveals all
Consumer watchdogs reveal your oven should last about 15 years.
MasterChef cookware in Australian promotion gets one-star rating from complaining customers
The poorly reviewed cookware looks the same as that in the current New World promotion.
‘It weighs on me’: Fair Go’s Kaitlin Aldridge on standing up for the underdog
"Even if the ‘villain’ of the story is a douchebag... I have to be fair to both parties.”
How many Kiwis live in retirement villages owned by the 'big six' operators?
Areas have been identified where NZ populations of those aged 75-plus are growing fastest.
What will putting supermarkets under the spotlight change?
OPINION: What can be done, legally, to prevent supermarkets ripping us off?
Countdown rebranding to Woolworths: What happens to your Onecard?
With a $400 million rebranding and refurbishment, Countdown teases change to Onecards too.
Consumer says cyclone victims told to pay for lost Sky Boxes
Group says it has raised concerns with the broadcaster.
Rogue robotic vacuum cleaner's rampage causes $3.5k in damage
The expensive vacuum went rogue after being left to its own devices.
Secret cyber security shake-up: Little confirms, defends plan after protest letter
Cert NZ will be mashed into the GCSB.
‘They have deep pockets’: Consumer boss wants banks forced to refund scam victims
'It’s getting worse. The figures are mind-boggling.'
No power in some households, high prices in others
Our most vulnerable and cash-strapped NZers are paying around 15 per cent more for power.
Retirement village ripoff: $100 charge to replace $5.80 washer for toilet
'Always happy to investigate any issue of alleged unfairness or inappropriate charging.'
Exposed: Retailers' sneaky tactics to make you spend more at the till
PriceSpy and Consumer NZ share their tips for saving cash and avoiding the sales trap.
'Sad reality': Supermarket staff fitted with bodycams to combat rising crime
Crime prevention or breach of privacy? Not all are happy with bodycams at the checkout.
‘Nightmare’: Woman demands refund after sixth attempt to fix scratched Tesla
Tesla NZ to face the Motor Vehicle Disputes Tribunal for the second time.
Banks less trusted than supermarkets - Consumer NZ survey
Public trust in banks falls as profits surge in the middle of a cost of living crisis.
Food price inflation will continue to bite Kiwi households
Stats NZ said today that food prices are the highest since 1987.
Revv-olting car loan debacle horrifies consumer watchdog
$30k loan for $7k car shows major car finance overhaul needed, Consumer NZ says.
Eighty Kiwis stung by $6.5m luxury cruise ship failure: receiver
'This cruise was a Fawlty Towers from start to end. You could not eat the food,' - review.
Two cancellations in 48hrs: Passenger seeks damages for ‘emotional distress’
She feels she is owed emotional damages for the ordeal.
‘To me, it’s theft’: More BPMe app users complain of being charged twice
BP insists there are no known issues with petrol app despite customer's claims.
Virgin extends flight credits for Kiwis - but there’s still a catch
Consumer NZ has advice for those caught out by the airline's collapse three years ago.
More than 300 ‘dodgy’ supermarket specials exposed, but Foodstuffs hits back
'Concerning' volume of misleading pricing and promotions, consumer group says.
Cost of living: High food prices now a bigger worry than rent, Consumer says
Food costs surge, leapfrog other concerns as inflation and cyclone hit home.
Appliance shops big winners in consumer group People’s Choice awards
Shoppers demand better service after emerging from Covid hibernation.
Stranded Cook Strait ferry passengers have ‘strong case’ for payout
Ferry passengers who forked out money over the delays could get it back, Consumer NZ says.
Top of the pots: Consumer NZ rates Kmart saucepan the best
The budget saucepan beat pots that go for hundreds of dollars.
Does Snickers still satisfy? Popular chocolate bar gets 12 per cent smaller for same price
Snickers bar now smaller as rising costs hit manufacturing.