Latest from Consumer NZ

'Excessive': Govt to ban card payment surcharges

The change will benefit those who shop in-store, rather than online.

'We are suffering': Solo mum used Afterpay for food since power bills chewed up benefit

More than 100,000 New Zealanders can’t keep warm in their homes over winter. We ask why.

Supermarkets admit pricing errors amid pressure over misleading specials

Consumer NZ received 20 complaints since Tuesday; the usual daily rate is two.

Consumer NZ rates laundry detergents: Which are no better than water?

The Warehouse is reviewing its formula, while Restor says it's already made a change.

We're a nation of five million cows, so why are we paying so much for butter?

Will the average New Zealander be able to afford more butter again soon?

Consumer NZ receives high number of complaints about Noel Leeming amid charges

The retailer has three million transactions a year but won't comment on complaint numbers.

Nadine Higgins: The cost of buying back time – are pre-cut veges really worth it?

Pre-cut vegetables can be twice as expensive, highlighting value trade-offs.

PB Tech offers fix for Xiaomi phones as 3G shutdown looms

Thousands of devices will stop working – or fully working – later this year.

Mighty Ape boss fronts over glitch that saw some users logged into other users’ accounts

Online retailer has suffered a six-month period of glitches since an October upgrade.

Power bill increase in Tairāwhiti, but better infrastructure promised

FirstLight Network has increased resilience work as power bills rise in Tairāwhiti.

11 sunscreens sold in New Zealand don't meet SPF claims

One sunscreen was marked SPF50+ but only clocked an SPF of 4.

Editorial: Should consumer watchdogs act on shrinkflation?

OPINION: Downsizing by stealth is legal but should it be?

'Just going to get more expensive': Power prices up 6.2%, ahead of inflation

Statistics NZ has released its selected price index for the year to April.

Why Genesis is simplifying its brand under one unified name

Frank will merge into Genesis between June and September, allowing customer choice.

'Dwindling faster': NZ's falling gas supply bad news for households

Household gas use is 4% of total consumption, but prices may rise.

Watchdog assessing complaints after Woolies' false Milkrun ad pricing

Commerce Commission receives multiple inquiries over Facebook ads for delivery service.