Latest fromConsumer NZ
![Former homeowner ordered to cough up $5k for broken pump two years after sale](/pf/resources/images/placeholders/placeholder_l.png?d=793)
Former homeowner ordered to cough up $5k for broken pump two years after sale
A plumber found it had been fouled by wet wipes.
![Consumers urged to ensure they’re getting the best deal on electricity](/pf/resources/images/placeholders/placeholder_l.png?d=793)
Consumers urged to ensure they’re getting the best deal on electricity
The latest stats show electricity prices have been rising more slowly than incomes.
![Consumer NZ reveals best and worst cars as voted by Kiwis](/pf/resources/images/placeholders/placeholder_l.png?d=793)
Consumer NZ reveals best and worst cars as voted by Kiwis
Consumer NZ surveyed Kiwi drivers about which cars are worth buying.
![Soaring airfares: Air NZ happy 'to open the books' as political heat grows](/pf/resources/images/placeholders/placeholder_l.png?d=793)
Soaring airfares: Air NZ happy 'to open the books' as political heat grows
Government not ruling out market study of domestic ticket prices.
![Editorial: Time to turn the spotlight on to airline behaviour](/pf/resources/images/placeholders/placeholder_l.png?d=793)
Editorial: Time to turn the spotlight on to airline behaviour
OPINION: Dearth of data on price, performance a challenge for passengers, policy-makers.
![More customers claim supermarkets overcharged them for underweight chicken](/pf/resources/images/placeholders/placeholder_l.png?d=793)
More customers claim supermarkets overcharged them for underweight chicken
Customers find packets are underweight by as much as 75g.
![Faces of the victims: The 25 scam casualties who lost $6.7 million to fraud](/pf/resources/images/placeholders/placeholder_l.png?d=793)
Faces of the victims: The 25 scam casualties who lost $6.7 million to fraud
Meet the victims who bravely told their stories about being scammed.
!['Failing consumers': Banks reviewing fraud rules after threat of Govt regulation](/pf/resources/images/placeholders/placeholder_l.png?d=793)
'Failing consumers': Banks reviewing fraud rules after threat of Govt regulation
'Banks are paying lip service to this at the moment but I don’t see any action.'
!['Blowing up': Car repair business blame young woman's driving for engine failure](/pf/resources/images/placeholders/placeholder_l.png?d=793)
'Blowing up': Car repair business blame young woman's driving for engine failure
The courtesy car suffered 'catastrophic engine failure'.
![Inside Economics with Liam Dann: Why can’t Kiwis fix their mortgage for 30 years?](/pf/resources/images/placeholders/placeholder_l.png?d=793)
Inside Economics with Liam Dann: Why can’t Kiwis fix their mortgage for 30 years?
In the second of his new mid-week columns, Liam Dann answers reader questions.
![Where Fair Go might go - and why are TV shows so expensive to make?](/pf/resources/images/placeholders/placeholder_l.png?d=793)
Where Fair Go might go - and why are TV shows so expensive to make?
'Who the hell decided to cut this?' Could Fair Go work outside old-school TV?
![Opinion: Facial recognition can be a vital tool to help combat retail crime crisis](/pf/resources/images/placeholders/placeholder_l.png?d=793)
Opinion: Facial recognition can be a vital tool to help combat retail crime crisis
OPINION: Foodstuffs' stores report over 500 breaches of trespass in just three months.
!['Big stick': Watchdog warns new Govt faith in banking system at risk from scam scourge](/pf/resources/images/placeholders/placeholder_l.png?d=793)
'Big stick': Watchdog warns new Govt faith in banking system at risk from scam scourge
Nicola Sladden wants banks to significantly improve fraud detection systems.
![ComCom wrote to 12 retirement village owners on false, misleading claims](/pf/resources/images/placeholders/placeholder_l.png?d=793)
ComCom wrote to 12 retirement village owners on false, misleading claims
Companies should seek legal advice about issues it had raised, Commerce Commission said.
!['Preposterous': Banking watchdog under fire, calls for law change to protect scam victims](/pf/resources/images/placeholders/placeholder_l.png?d=793)
'Preposterous': Banking watchdog under fire, calls for law change to protect scam victims
Critics say customers who visit their bank are more protected than those paying online.
![Dunedin Countdown set to reopen after no rats trapped overnight](/pf/resources/images/placeholders/placeholder_l.png?d=793)
Dunedin Countdown set to reopen after no rats trapped overnight
The supermarket has been closed for the past two weeks.
!['Fresh' artisan Countdown bread is shipped frozen from Oz](/pf/resources/images/placeholders/placeholder_l.png?d=793)
'Fresh' artisan Countdown bread is shipped frozen from Oz
Customer service confirms to customer his fresh bread is made in Aussie and frozen.
![Consumer NZ warns of pitfalls of supermarket loyalty schemes](/pf/resources/images/placeholders/placeholder_l.png?d=793)
Consumer NZ warns of pitfalls of supermarket loyalty schemes
The consumer advocacy organisation is warning of cost-saving and privacy issues.
![Out with Onecard - why you should (and shouldn’t) be brand loyal](/pf/resources/images/placeholders/placeholder_l.png?d=793)
Out with Onecard - why you should (and shouldn’t) be brand loyal
Consumer NZ warns shoppers as supermarket launches new loyalty card.
![Commerce Commission to investigate supermarket duopoly: Woolworths, Foodstuffs](/pf/resources/images/placeholders/placeholder_l.png?d=793)
Commerce Commission to investigate supermarket duopoly: Woolworths, Foodstuffs
The probe comes after Consumer NZ lodged a complaint with the commission in August.
![Put a bung in it: Former homeowner tells new owner after $17k leaking pool claim](/pf/resources/images/placeholders/placeholder_l.png?d=793)
Put a bung in it: Former homeowner tells new owner after $17k leaking pool claim
The ad said: "Beautiful homestead complete with swimming pool for those hot, sunny days."