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Latest fromConsumer NZ
‘Tech nightmare’: Consumer NZ urges Microsoft to extend Windows 10 support
It’s feared hundreds of thousands of Kiwis’ computers will become obsolete in October.
Oops, we made a mistake – or did we? The rise of ‘mistake marketing’
'Accidental' free shipping, 'leaking' a discount code. How legit is mistake marketing?
‘Anyone else feel scammed?’: Juicy Fest refund delays spark frustration
People are also still waiting for news on the fate of the Timeless Summer Tour.
Kmart mop causes horror injury to Kiwi woman
Staff lost the mop but still found there were no issues with safety, she claimed.
‘Potentially misleading’: Concerns over Instant Kiwi ticket practices
Lotto says most Instant Kiwi tickets still have top prizes available.
'Corporate disaster': Sky viewers' fury over satellite shambles - can you get a refund?
One customer says he was promised a technician eight times, another performed rooftop DIY.
Consumer spending growth in 2024 the lowest in five years
Worldline's Bruce Proffit said adjustments to household budgets were a key driver.
Tech Insider: How to avoid Microsoft's 38% price rise, Amazon recruits NZ roles for Project Kuiper
PLUS: A peek over the fence at Amazon's Auckland data centre.
Are you protected if that expensive concert is cancelled?
Many concerts and festivals around the country have been cancelled or changed recently.
The ATMs that charge $2.50 (or more) for a withdrawal
Consumer NZ: 'Disappointed by high fees at non-bank ATMs, urges access to cash for all.'
Are all sunscreens created equal?
Which sunscreen offers the best protection? Are more expensive ones better?
Consumer advocates caution Kiwis over Black Friday sales
How to check whether you are getting a bargain.
Air New Zealand fare row: Consumer watchdog pushes for market probe
Push for Government inquiry meets roadblock
Dick Smith warned over alleged misleading subscription charges
Consumers were charged up to $149 for a subscription they didn't agree to sign up for.
'Disappointing': Supermarkets remove ability to sort items by price
The move will make grocery shopping 'more difficult and less transparent', expert says.
The Warehouse Group reveals toughest result in years
'Not acceptable': Chair blasts bad result, says group must do better.
Eleven most important topics before picking a builder: G.J. Gardner chief
'In a challenging economy, it pays to ask a few challenging questions.'
Fishy claims: Supermarket seafood brands accused of greenwashing
Researchers find green claims on many products can't be backed up.
Financial stress eases for young Kiwis but rises for mortgage holders
Signs financial stress could be easing, but not for everyone.
Editorial: Airline performance spotlight should be just the start for passengers
OPINION: Australia has introduced a new passenger rights scheme, NZ continues to lag.
Consumer NZ says ComCom's supermarket recommendations don’t go far enough
The consumer rights agency says too much onus is put on shoppers to take action.
'Unacceptable': Supermarket pricing errors costing Kiwis millions each year
“Consumers should be able to trust that the price advertised is what they will pay."
'A win': Banks strike cash settlements with scam victims who lost $400k
An elderly victim made 13 offshore money transfers to scammers with help from bank staff.
‘Just an estimate’: $9k shock gas bill dropped on family
Contact Energy told the customer the bill was due to their gas usage being underestimated.
Global IT outage a cashless wake-up call? Reserve Bank says keep physical cash for emergencies
Last Friday's CrowdStrike failure saw many unable to buy necessities as computers crashed.
'Dispose immediately': My Food Bag's warning to customers
Seventeen items, including dressings, pastes and sauces, were affected.