Latest fromConsumer NZ
Former homeowner ordered to cough up $5k for broken pump two years after sale
A plumber found it had been fouled by wet wipes.
Consumers urged to ensure they’re getting the best deal on electricity
The latest stats show electricity prices have been rising more slowly than incomes.
Consumer NZ reveals best and worst cars as voted by Kiwis
Consumer NZ surveyed Kiwi drivers about which cars are worth buying.
Soaring airfares: Air NZ happy 'to open the books' as political heat grows
Government not ruling out market study of domestic ticket prices.
Editorial: Time to turn the spotlight on to airline behaviour
OPINION: Dearth of data on price, performance a challenge for passengers, policy-makers.
More customers claim supermarkets overcharged them for underweight chicken
Customers find packets are underweight by as much as 75g.
Faces of the victims: The 25 scam casualties who lost $6.7 million to fraud
Meet the victims who bravely told their stories about being scammed.
'Failing consumers': Banks reviewing fraud rules after threat of Govt regulation
'Banks are paying lip service to this at the moment but I don’t see any action.'
'Blowing up': Car repair business blame young woman's driving for engine failure
The courtesy car suffered 'catastrophic engine failure'.
Inside Economics with Liam Dann: Why can’t Kiwis fix their mortgage for 30 years?
In the second of his new mid-week columns, Liam Dann answers reader questions.
Where Fair Go might go - and why are TV shows so expensive to make?
'Who the hell decided to cut this?' Could Fair Go work outside old-school TV?
Opinion: Facial recognition can be a vital tool to help combat retail crime crisis
OPINION: Foodstuffs' stores report over 500 breaches of trespass in just three months.
'Big stick': Watchdog warns new Govt faith in banking system at risk from scam scourge
Nicola Sladden wants banks to significantly improve fraud detection systems.
ComCom wrote to 12 retirement village owners on false, misleading claims
Companies should seek legal advice about issues it had raised, Commerce Commission said.
'Preposterous': Banking watchdog under fire, calls for law change to protect scam victims
Critics say customers who visit their bank are more protected than those paying online.
Dunedin Countdown set to reopen after no rats trapped overnight
The supermarket has been closed for the past two weeks.
'Fresh' artisan Countdown bread is shipped frozen from Oz
Customer service confirms to customer his fresh bread is made in Aussie and frozen.
Consumer NZ warns of pitfalls of supermarket loyalty schemes
The consumer advocacy organisation is warning of cost-saving and privacy issues.
Out with Onecard - why you should (and shouldn’t) be brand loyal
Consumer NZ warns shoppers as supermarket launches new loyalty card.
Commerce Commission to investigate supermarket duopoly: Woolworths, Foodstuffs
The probe comes after Consumer NZ lodged a complaint with the commission in August.
Put a bung in it: Former homeowner tells new owner after $17k leaking pool claim
The ad said: "Beautiful homestead complete with swimming pool for those hot, sunny days."