AdvertisementAdvertise with NZME.
Latest fromConsumer NZ
Dick Smith warned over alleged misleading subscription charges
Consumers were charged up to $149 for a subscription they didn't agree to sign up for.
'Disappointing': Supermarkets remove ability to sort items by price
The move will make grocery shopping 'more difficult and less transparent', expert says.
Consumer NZ says ComCom's supermarket recommendations don’t go far enough
The consumer rights agency says too much onus is put on shoppers to take action.
'Unacceptable': Supermarket pricing errors costing Kiwis millions each year
“Consumers should be able to trust that the price advertised is what they will pay."
'A win': Banks strike cash settlements with scam victims who lost $400k
An elderly victim made 13 offshore money transfers to scammers with help from bank staff.
‘Just an estimate’: $9k shock gas bill dropped on family
Contact Energy told the customer the bill was due to their gas usage being underestimated.
Global IT outage a cashless wake-up call? Reserve Bank says keep physical cash for emergencies
Last Friday's CrowdStrike failure saw many unable to buy necessities as computers crashed.
'Dispose immediately': My Food Bag's warning to customers
Seventeen items, including dressings, pastes and sauces, were affected.
'Misleading': Air NZ hits back at 300% price report
Air New Zealand told Consumer NZ 'significant cost inflation' was to blame.
Opinion: 'An emotional discussion' - We need to know the size of NZ's energy hardship problem
OPINION: No one likes the idea of a family struggling to pay their power bill.
Close eye needed on potential petrol price gouging - Consumer NZ
Many motorists say they are paying more for fuel than their neighbouring towns.
$27,000 break-up: Woman takes man to tribunal over takeaways bill after fallout
She says he didn't pay her back for things like takeaways, medicine and a loan for a car.
'It's tough': Retailers shut up shop with consumer confidence down
The retail sector is probably seeing the worst conditions in modern memory.
'No one is demanding action': Petition calls on Govt, banks to refund scam victims
About $200m was stolen from Kiwi victims in 2023 alone, with half of households targeted.
How long should everyday appliances last? Why NZ needs a minimum product lifespan law
The fact is, modern products often fail to meet expectations for longevity.
What went wrong for Flybuys?
'Toaster scheme' coming to an end as consumers want faster and simpler rewards.
How to beat grocery stores at their own game
Supermarkets are designed to make you spend money, but if you focus you can beat them.
Check before you tap: Consumer warning over PayWave surcharges
The standard PayWave surcharge in New Zealand is 2.5 per cent of the price of a purchase.
Former homeowner ordered to cough up $5k for broken pump two years after sale
A plumber found it had been fouled by wet wipes.
Consumers urged to ensure they’re getting the best deal on electricity
The latest stats show electricity prices have been rising more slowly than incomes.
Consumer NZ reveals best and worst cars as voted by Kiwis
Consumer NZ surveyed Kiwi drivers about which cars are worth buying.
Soaring airfares: Air NZ happy 'to open the books' as political heat grows
Government not ruling out market study of domestic ticket prices.
Editorial: Time to turn the spotlight on to airline behaviour
OPINION: Dearth of data on price, performance a challenge for passengers, policy-makers.
More customers claim supermarkets overcharged them for underweight chicken
Customers find packets are underweight by as much as 75g.
Faces of the victims: The 25 scam casualties who lost $6.7 million to fraud
Meet the victims who bravely told their stories about being scammed.
'Failing consumers': Banks reviewing fraud rules after threat of Govt regulation
'Banks are paying lip service to this at the moment but I don’t see any action.'
'Blowing up': Car repair business blame young woman's driving for engine failure
The courtesy car suffered 'catastrophic engine failure'.