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Latest fromConsumer NZ
‘Anyone else feel scammed?’: Juicy Fest refund delays spark frustration
People are also still waiting for news on the fate of the Timeless Summer Tour.
Kmart mop causes horror injury to Kiwi woman
Staff lost the mop but still found there were no issues with safety, she claimed.
Are all sunscreens created equal?
Which sunscreen offers the best protection? Are more expensive ones better?
Consumer advocates caution Kiwis over Black Friday sales
How to check whether you are getting a bargain.
Air New Zealand fare row: Consumer watchdog pushes for market probe
Push for Government inquiry meets roadblock
Dick Smith warned over alleged misleading subscription charges
Consumers were charged up to $149 for a subscription they didn't agree to sign up for.
'Disappointing': Supermarkets remove ability to sort items by price
The move will make grocery shopping 'more difficult and less transparent', expert says.
The Warehouse Group reveals toughest result in years
'Not acceptable': Chair blasts bad result, says group must do better.
Eleven most important topics before picking a builder: G.J. Gardner chief
'In a challenging economy, it pays to ask a few challenging questions.'
Fishy claims: Supermarket seafood brands accused of greenwashing
Researchers find green claims on many products can't be backed up.
Financial stress eases for young Kiwis but rises for mortgage holders
Signs financial stress could be easing, but not for everyone.
Editorial: Airline performance spotlight should be just the start for passengers
OPINION: Australia has introduced a new passenger rights scheme, NZ continues to lag.
Consumer NZ says ComCom's supermarket recommendations don’t go far enough
The consumer rights agency says too much onus is put on shoppers to take action.
'Unacceptable': Supermarket pricing errors costing Kiwis millions each year
“Consumers should be able to trust that the price advertised is what they will pay."
'A win': Banks strike cash settlements with scam victims who lost $400k
An elderly victim made 13 offshore money transfers to scammers with help from bank staff.
‘Just an estimate’: $9k shock gas bill dropped on family
Contact Energy told the customer the bill was due to their gas usage being underestimated.
Global IT outage a cashless wake-up call? Reserve Bank says keep physical cash for emergencies
Last Friday's CrowdStrike failure saw many unable to buy necessities as computers crashed.
'Dispose immediately': My Food Bag's warning to customers
Seventeen items, including dressings, pastes and sauces, were affected.
'Misleading': Air NZ hits back at 300% price report
Air New Zealand told Consumer NZ 'significant cost inflation' was to blame.
Opinion: 'An emotional discussion' - We need to know the size of NZ's energy hardship problem
OPINION: No one likes the idea of a family struggling to pay their power bill.
Close eye needed on potential petrol price gouging - Consumer NZ
Many motorists say they are paying more for fuel than their neighbouring towns.
$27,000 break-up: Woman takes man to tribunal over takeaways bill after fallout
She says he didn't pay her back for things like takeaways, medicine and a loan for a car.
'It's tough': Retailers shut up shop with consumer confidence down
The retail sector is probably seeing the worst conditions in modern memory.
'No one is demanding action': Petition calls on Govt, banks to refund scam victims
About $200m was stolen from Kiwi victims in 2023 alone, with half of households targeted.
How long should everyday appliances last? Why NZ needs a minimum product lifespan law
The fact is, modern products often fail to meet expectations for longevity.
What went wrong for Flybuys?
'Toaster scheme' coming to an end as consumers want faster and simpler rewards.