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Latest fromConsumer Information
Stranded Cook Strait ferry passengers have ‘strong case’ for payout
Ferry passengers who forked out money over the delays could get it back, Consumer NZ says.
Concerns weather disasters may drive food growers out of industry
Growers bearing the brunt of rising supply costs, fresh produce group says.
New stats show household inflation rate is falling
How much more are Kiwis paying for household goods and services?
Flood wrecks crops, shoppers could face more inflation
Piles of onions pepper Pukekohe roadside after deluge, shoppers could face more inflation.
‘Never seen rain like that’: Farmers assess damage, tonnes of crops possibly obliterated
After an already tough summer, major farming and growing regions assessing new damage.
Latest inflation stats: Rising cost of housing, food and transport
The consumers price index shot up by 7.2 per cent, but some "encouraging" signs noticed.
Record $3.5m penalty: ‘Gobbledygook’ received when querying costs
Customer says insurers must cut through nonsense and be straight-up with people.
Sketchy supermarket 'specials' in spotlight
Especially cheeky supermarket prices in spotlight, as consumer group urges vigilance.
Food prices leap in largest annual increase in 32 years
Biggest price increase in decades: Fruit and veg prices up enormously in the year.
Hepatitis A risk forces supermarkets to recall Pams frozen berries
Due to a hepatitis A risk, a batch of frozen berries have been recalled
Westpac should wipe overdrafts of customers hit by banking glitch - budgeting expert
Westpac customers say they’re struggling to cope after banking blunder
'I don’t know how to pay for food': Westpac customers on banking blunder
Furious customers say they have been left penniless due to the bank's error.
'Apology won't put food on the table': Families in dire straits after bank blunder
Furious customers say they have been left penniless due to the bank's error.
ComCom zaps Vector sale and leaseback plan
Higher prices without service or infrastructure upgrades not good enough, watchdog says.
Crystal clear: Seller must send goods to buyer or pay $700 damages
Disputes Tribunal weighs in over $1000 crystal sold for $100.
New app helps Kiwis compare supermarket prices
NZ company Sumfood launched FoodSpies to provide transparency on grocery costs.
Trade deficit balloons to $7.5b in ‘extra volatile’ September quarter
The inflation bogeyman sparks import mayhem, even as tourism finally starts bouncing back.
Plus size model told to pay for upgrade because she did not fit in seat
A Brazilian influencer was humiliated after being told she was too fat to fly in her seat.
Consumer confidence takes a dive as cost of living bites
In news that will cheer the Reserve Bank, consumers feel more downbeat about spending.
Black Friday spending 'counterintuitive' as recession looms
Experts are advising consumers to spend wisely this Black Friday.
'Significant privacy and ethical concerns’: Supermarkets slammed for scanning customers' faces
A watchdog is 'seriously concerned' over Kiwi's biometric data being captured.
Danger to kids? Tip Top pulls ‘selfie stick’ challenge from Popsicle range
'Selfie stick' challenge encouraged consumers to take a photo with a stranger.
Dealer who sold damaged utes warns there might be more on our roads
Dealer claims damaged vehicles are being repaired, warranted and on-sold.
Consumer NZ warns shoppers to be wary of Black Friday sales
The watchdog is urging shoppers to do their research and to think before buying.
Dealer says Hilux built using stolen engine now the subject of a police investigation
He's not the first buyer to have problems with a car from Vehicle Imports Direct.
US economy returned to growth last quarter, expanding 2.6%
Overall, though, economic outlook has darkened and economists say recession is likely.
Foodstuffs recalls sprouts due to possible salmonella presence
Salmonella was detected as a part of 'routine testing', Foodstuffs Ltd says.
Kiwi stroller brand plans to triple sales with new Aussie deal
Edwards & Co is set to supply goods to 65 stores throughout Australia, and triple sales.
Inflation shocker: Govt must own up over rampant price rises, opposition says
Opposition throws Labour, Reserve Bank in the pot as tensions heat up over inflation.
Brace for interest rates hike - inflation 'shocker' hits Kiwis in the wallet
Brace for even higher interest rates as stubbornly high inflation raises recession risk.
'What we didn't realise about our retirement village'
OPINION: Consumer NZ has called for an urgent review of residents' protections.
Jetstar rejects claim of 'misleading' people over cancellations
Demand for watchdog to investigate, consumer group unhappy over reimbursement claims.