WorldNot fit for purpose: Fitbit makes deceptive consumer law claims, fined $11m'We are pleased Fitbit admitted its misconduct, especially since this is the second time.'12 Dec 09:36 PM
PremiumPremiumAged care'Totally unfair': Retirement village resident decries $285,000 transfer feeConsumer NZ says such fees are unfair and mean people often can't shift.01 Dec 04:00 PM
PremiumPremiumRetailBlack Friday: A hit or a miss for consumers and retailers?Black Friday spending was down but some retailers came out with a win.27 Nov 04:00 PM
LifestyleLifetime of products is shrinking - NZ needs 'right to repair’OPINION: It's easier to throw away products than fix them. Are new laws the answer?24 Nov 05:00 PM
New ZealandHawke's Bay, what are you doing with your $240 power payment?'We don’t want anyone to miss out on the $240 they are entitled to.'23 Nov 11:48 PM
Personal FinanceNasty loan surprise: Ombudsman's warning over Xmas ‘payment holidays’A motorist's nasty loan surprise could be a lesson to others.19 Nov 10:25 PM
PremiumPremiumBanking and financeScamfest as retailers hope Black Friday and Cyber Monday pay offTwo big events made in the US, and one made in China, aim to ignite retail fortunes.17 Nov 02:40 AM
PremiumPremiumBanking and financeUS stocks and bonds jump after inflation fallsFinancial Times: Rise in US consumer price index slows more than economists had forecast.14 Nov 08:52 PM
New Zealand'I felt cheated': Commerce Commission assessing queries on New World MasterChef promotionCustomers who missed out on cookware in New World's sticker promotion want it honoured.14 Nov 12:26 AM
LifestyleWhere did all the toilet paper go? The truth about panic buyingPeople tend to panic buy in times of crisis, often leading to big shortages.13 Nov 12:00 AM
PremiumPremiumOpinionLiam DannLiam Dann: Is the ComCom a 22-year-old failure?OPINION: New Zealand lacks adequate competition in key industries.12 Nov 05:41 AM
New ZealandZoo launches app to check palm oil content of groceriesPalm oil is found in more than half the products you find in the supermarket.10 Nov 04:00 PM
PremiumPremiumSustainable business & financeSustainable Business: Evolving standards and investor expectationsArticulate information helps investors and consumers to make good decisions.08 Nov 03:59 PM
LifestyleNew $10 block of cheese aces taste tests - will it kickstart a price drop?A store-brand basic has been described as 'actually pretty yum' by a cheese connoisseur.01 Nov 12:36 AM
PremiumPremiumBanking and financeConsumer confidence ‘creeping’ back to life, says ANZExpectations for the housing market were the strongest in almost two years.27 Oct 03:10 AM
New ZealandPower move: Whanganui woman saves Rugby World Cup viewing'We were all annoyed about the timing but Val was the one who got on the phone.'25 Oct 11:24 PM
PremiumPremiumInflationHousehold living costs accelerate, outstrip inflationThe spa pool and sofa economy is dead. Long live the post-pandemic economy?25 Oct 10:17 PM
New ZealandUnhappy camper: Tourist who crashed campervan wanted compo for 'mental suffering'The campervan had to be towed after the tourist collided with a parked car.24 Oct 06:00 AM
PremiumPremiumRetailBrain drink or fancy juice? Start-up strives to prove health claimsAmbitious beverage startup faces criticism and regulatory turbulence.20 Oct 11:00 PM
New ZealandBuyer beware: Why an auction house selling fakes can’t be stoppedA customer didn't want to pay up after learning $6000 worth of coins were fake.20 Oct 09:00 PM
Official Cash Rate'Evil' inflation cooled slightly in third quarterNew inflation figure below most market expectations.16 Oct 10:23 PM
RetailKiwis put clothes shopping on hold as interest rates biteCard spending data shows economy slowing as higher interest rates bite.13 Oct 01:05 AM
InflationUS inflation eased slightly as price increases extend slow descentMeasures of US inflation barely declined in September.13 Oct 12:20 AM
Banking and financeVero must pay $3.9m for ‘false and misleading’ statements to customersJudge imposes nearly $4m penalty on insurer.11 Oct 08:34 PM
Banking and financeUrge to splurge dries out in new card spending dataPools are tanking, but Barbenheimer and some hardy perennial fixes were star performers.10 Oct 02:12 AM
PremiumPremiumNew Zealand$160 rip-off: Cowboy cabbies target events - how this guy fought backWhat are your rights if a rogue driver overcharges or refuses a journey at a major event?07 Oct 07:35 AM
TravelGot AirNZ Covid credits? The arline has just announced a key updateQantas waived expiry dates on credits last month. Will Air NZ do the same?05 Oct 11:48 PM
RetailBig supermarket loyalty cards under fire from Consumer NZFoodstuffs rejects claim dismissing "loyalty".05 Oct 07:36 PM
PremiumPremiumEnergyConsumer Watchdog critical as Contact Energy hikes prices by 10pcPrice rise for around half the firm's customers. Move follows broadband price rise.28 Sep 09:16 PM
PremiumPremiumTelecommunications$478K in refunds for Slingshot and Orcon customers over undisclosed break feesPayments, which follow High Court action, range between $149 and $250 per customer.26 Sep 09:32 PM
PremiumPremiumOpinionSasha BorissenkoSasha Borissenko: The loyalty cards tracking your almost every moveOPINION: A moment of silence for the million-odd Onecards scattered around NZ.24 Sep 02:00 AM
New ZealandThe Disputes Tribunal ruling that could get you out of a parking ticketThe man was given a $65 fine for parking too long at a supermarket.22 Sep 05:00 PM
PremiumPremiumTelecommunicationsWatchdog calls power-broadband deals ‘bundles of confusion’Power companies respond. Plus: our telco czar's next two targets.21 Sep 01:18 AM
PremiumPremiumBusinessSasha Borissenko: Supermarket reforms - is that it?OPINION: New grocery code has fewer loosey-goosey contracts, but little else.10 Sep 03:00 AM