Not fit for purpose: Fitbit makes deceptive consumer law claims, fined $11m
'We are pleased Fitbit admitted its misconduct, especially since this is the second time.'
AdvertisementAdvertise with NZME.
Latest fromConsumer Information
'Totally unfair': Retirement village resident decries $285,000 transfer fee
Consumer NZ says such fees are unfair and mean people often can't shift.
Black Friday: A hit or a miss for consumers and retailers?
Black Friday spending was down but some retailers came out with a win.
Lifetime of products is shrinking - NZ needs 'right to repair’
OPINION: It's easier to throw away products than fix them. Are new laws the answer?
Hawke's Bay, what are you doing with your $240 power payment?
'We don’t want anyone to miss out on the $240 they are entitled to.'
Nasty loan surprise: Ombudsman's warning over Xmas ‘payment holidays’
A motorist's nasty loan surprise could be a lesson to others.
Scamfest as retailers hope Black Friday and Cyber Monday pay off
Two big events made in the US, and one made in China, aim to ignite retail fortunes.
US stocks and bonds jump after inflation falls
Financial Times: Rise in US consumer price index slows more than economists had forecast.
'I felt cheated': Commerce Commission assessing queries on New World MasterChef promotion
Customers who missed out on cookware in New World's sticker promotion want it honoured.
Where did all the toilet paper go? The truth about panic buying
People tend to panic buy in times of crisis, often leading to big shortages.
Liam Dann: Is the ComCom a 22-year-old failure?
OPINION: New Zealand lacks adequate competition in key industries.
Zoo launches app to check palm oil content of groceries
Palm oil is found in more than half the products you find in the supermarket.
Sustainable Business: Evolving standards and investor expectations
Articulate information helps investors and consumers to make good decisions.
New $10 block of cheese aces taste tests - will it kickstart a price drop?
A store-brand basic has been described as 'actually pretty yum' by a cheese connoisseur.
Consumer confidence ‘creeping’ back to life, says ANZ
Expectations for the housing market were the strongest in almost two years.
Power move: Whanganui woman saves Rugby World Cup viewing
'We were all annoyed about the timing but Val was the one who got on the phone.'
Household living costs accelerate, outstrip inflation
The spa pool and sofa economy is dead. Long live the post-pandemic economy?
Unhappy camper: Tourist who crashed campervan wanted compo for 'mental suffering'
The campervan had to be towed after the tourist collided with a parked car.
Brain drink or fancy juice? Start-up strives to prove health claims
Ambitious beverage startup faces criticism and regulatory turbulence.
Buyer beware: Why an auction house selling fakes can’t be stopped
A customer didn't want to pay up after learning $6000 worth of coins were fake.
'Evil' inflation cooled slightly in third quarter
New inflation figure below most market expectations.
Kiwis put clothes shopping on hold as interest rates bite
Card spending data shows economy slowing as higher interest rates bite.
US inflation eased slightly as price increases extend slow descent
Measures of US inflation barely declined in September.
Vero must pay $3.9m for ‘false and misleading’ statements to customers
Judge imposes nearly $4m penalty on insurer.
Urge to splurge dries out in new card spending data
Pools are tanking, but Barbenheimer and some hardy perennial fixes were star performers.
$160 rip-off: Cowboy cabbies target events - how this guy fought back
What are your rights if a rogue driver overcharges or refuses a journey at a major event?
Got AirNZ Covid credits? The arline has just announced a key update
Qantas waived expiry dates on credits last month. Will Air NZ do the same?
Big supermarket loyalty cards under fire from Consumer NZ
Foodstuffs rejects claim dismissing "loyalty".
Consumer Watchdog critical as Contact Energy hikes prices by 10pc
Price rise for around half the firm's customers. Move follows broadband price rise.
$478K in refunds for Slingshot and Orcon customers over undisclosed break fees
Payments, which follow High Court action, range between $149 and $250 per customer.
Sasha Borissenko: The loyalty cards tracking your almost every move
OPINION: A moment of silence for the million-odd Onecards scattered around NZ.
The Disputes Tribunal ruling that could get you out of a parking ticket
The man was given a $65 fine for parking too long at a supermarket.
Watchdog calls power-broadband deals ‘bundles of confusion’
Power companies respond. Plus: our telco czar's next two targets.
Sasha Borissenko: Supermarket reforms - is that it?
OPINION: New grocery code has fewer loosey-goosey contracts, but little else.