The Commerce Commission has warned Kiwibank and HSBC about the formulas the two banks used to use to work out mortgage break fees.

Fisher & Paykel dishwashers have been downgraded by their users in the latest Consumer NZ survey on reliability.

New Zealanders have spoken - we're not happy with our banks, and fed up with executive fat-cats and overseas call centres.

Question: How many service stations are happy to help a woman who (is pretending she) can't check her tyres or water levels?

Some items on sale at Auckland Airport cost more than double their price at the nearby shopping Centre.

NZ's Fisher & Paykel is facing a wave of complaints from US customers as its products come under fire on a consumer website.

A Weekend Herald survey timing how long it takes internet service providers to provide human support uncovers some alarming waits.

The newly formed Real Estate Agents Authority has received more than 320 complaints in its first five months of operation.

In 2001, Consumers Institute head David Russell warned food prices were likely to rise once the supermarket industry shrank from three big players to two.

Hot chips are not all created equal, and there are no rules as to how many chips you will get in a scoop.

The Irish carrier Ryanair is planning to make its toilets coin-operated.

CC's and Aztec corn chips have been cut from supermarket shelves in New Zealand and have been replaced by a locally made version of the American brand Doritos.