NZ's Fisher & Paykel is facing a wave of complaints from US customers as its products come under fire on a consumer website.

A Weekend Herald survey timing how long it takes internet service providers to provide human support uncovers some alarming waits.

The newly formed Real Estate Agents Authority has received more than 320 complaints in its first five months of operation.

In 2001, Consumers Institute head David Russell warned food prices were likely to rise once the supermarket industry shrank from three big players to two.

The grocery industry, lest we forget, is basically trench warfare, Tim Morris insists.

The Irish carrier Ryanair is planning to make its toilets coin-operated.

CC's and Aztec corn chips have been cut from supermarket shelves in New Zealand and have been replaced by a locally made version of the American brand Doritos.

While the British and Irish pride themselves on their precisely measured pints of beer, it seems you won't find the same consistency in NZ.

Paddle Pop icecreams have a few less licks in them after a size reduction their maker claims is for "nutritional" reasons.

You're better off booking your transtasman flight on Air New Zealand's website from the other side of the ditch.

Have you got a complaint about customer services? Join the queue - or maybe a Facebook group - to vent your rage.

Vodafone plans to refund any Telecom customers penalised for switching mobile phone providers.

The cause of four outages to Telecom's XT mobile network since Christmas remain unknown, the head of Alcatel-Lucent says.