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<i>Roger Bull:</i> Fight's on for shoppers' freedom in face of tobacco zealots
Roger Bull argues that bans on product displays in stores impinge on consumers' right to choose.
Commission warns on credit card fees
The Commerce Commission has warned credit card companies against charging late payment penalty fees of more than $15.
Airlines use plastic cutlery up to 10 times
Plastic cutlery on some Air New Zealand flights is re-used up to 10 times before being thrown away.
Kiwibank, HSBC warned about mortgage fees
The Commerce Commission has warned Kiwibank and HSBC about the formulas the two banks used to use to work out mortgage break fees.
Survey reveals NZ's best and worst home appliances
Fisher & Paykel dishwashers have been downgraded by their users in the latest Consumer NZ survey on reliability.
NZ's best and worst banks revealed
New Zealanders have spoken - we're not happy with our banks, and fed up with executive fat-cats and overseas call centres.
Service stations put to the test
Question: How many service stations are happy to help a woman who (is pretending she) can't check her tyres or water levels?
Airport prices sky-high
Some items on sale at Auckland Airport cost more than double their price at the nearby shopping Centre.
US customers hang F&P out to dry
NZ's Fisher & Paykel is facing a wave of complaints from US customers as its products come under fire on a consumer website.
Now's not good for TelstraClear
A Weekend Herald survey timing how long it takes internet service providers to provide human support uncovers some alarming waits.
Real estate watchdog fields 320 complaints in first five months
The newly formed Real Estate Agents Authority has received more than 320 complaints in its first five months of operation.