Latest FromConsumer Information
![US customers hang F&P out to dry](/pf/resources/images/placeholders/placeholder_l.png?d=797)
US customers hang F&P out to dry
NZ's Fisher & Paykel is facing a wave of complaints from US customers as its products come under fire on a consumer website.
![Now's not good for TelstraClear](/pf/resources/images/placeholders/placeholder_l.png?d=797)
Now's not good for TelstraClear
A Weekend Herald survey timing how long it takes internet service providers to provide human support uncovers some alarming waits.
![Real estate watchdog fields 320 complaints in first five months](/pf/resources/images/placeholders/placeholder_l.png?d=797)
Real estate watchdog fields 320 complaints in first five months
The newly formed Real Estate Agents Authority has received more than 320 complaints in its first five months of operation.
![One plus one - does it add up to higher prices?](/pf/resources/images/placeholders/placeholder_l.png?d=797)
One plus one - does it add up to higher prices?
In 2001, Consumers Institute head David Russell warned food prices were likely to rise once the supermarket industry shrank from three big players to two.
![Big two supermarket chains locked in fierce food fight](/pf/resources/images/placeholders/placeholder_l.png?d=797)
Big two supermarket chains locked in fierce food fight
The grocery industry, lest we forget, is basically trench warfare, Tim Morris insists.
![Airline to introduce coin-operated toilets](/pf/resources/images/placeholders/placeholder_l.png?d=797)
Airline to introduce coin-operated toilets
The Irish carrier Ryanair is planning to make its toilets coin-operated.
![Kiwi icons kicked off shelves to make way for US chips](/pf/resources/images/placeholders/placeholder_l.png?d=797)
Kiwi icons kicked off shelves to make way for US chips
CC's and Aztec corn chips have been cut from supermarket shelves in New Zealand and have been replaced by a locally made version of the American brand Doritos.
![Moro bars latest to get alien flavour](/pf/resources/images/placeholders/placeholder_l.png?d=797)
Moro bars latest to get alien flavour
Cadbury is warning that Moro bars could taste a little different from today.
![Getting a handle on Kiwi 'pints'](/pf/resources/images/placeholders/placeholder_l.png?d=797)
Getting a handle on Kiwi 'pints'
While the British and Irish pride themselves on their precisely measured pints of beer, it seems you won't find the same consistency in NZ.
![Cheaper fares over Tasman](/pf/resources/images/placeholders/placeholder_l.png?d=797)
Cheaper fares over Tasman
You're better off booking your transtasman flight on Air New Zealand's website from the other side of the ditch.
![Smaller Paddle Pop joins growing list of shrinking treats](/pf/resources/images/placeholders/placeholder_l.png?d=797)
Smaller Paddle Pop joins growing list of shrinking treats
Paddle Pop icecreams have a few less licks in them after a size reduction their maker claims is for "nutritional" reasons.
![Consumers go online to gripe at bad service](/pf/resources/images/placeholders/placeholder_l.png?d=797)
Consumers go online to gripe at bad service
Have you got a complaint about customer services? Join the queue - or maybe a Facebook group - to vent your rage.
![Angry with Telecom? We'll pay break fee, says Vodafone](/pf/resources/images/placeholders/placeholder_l.png?d=797)
Angry with Telecom? We'll pay break fee, says Vodafone
Vodafone plans to refund any Telecom customers penalised for switching mobile phone providers.