Who wouldn’t like prices to start falling? Careful what you wish for, economists say
Falling prices are a good thing, surely? Think again, experts say.
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Latest fromConsumer Information
'Blowing up': Car repair business blame young woman's driving for engine failure
The courtesy car suffered 'catastrophic engine failure'.
Woman going through break-up attended life coach's $9k programme 'under duress'
After she didn't pay, the life coach took the woman to the Disputes Tribunal.
Business confidence among SMEs on the rise, slowly
Green shoots evident but some tough times still ahead, especially in construction.
Is this New Zealand's most expensive airport coffee?
Trapped in departures, how much are Kiwis being asked to pay for a coffee and pie.
Inside Economics with Liam Dann: Why can’t Kiwis fix their mortgage for 30 years?
In the second of his new mid-week columns, Liam Dann answers reader questions.
So many scams as AI and technology meet old-fashioned greed and trickery
A dizzying array of scams exist - some new, some old. Here's what to watch out for.
Where Fair Go might go - and why are TV shows so expensive to make?
'Who the hell decided to cut this?' Could Fair Go work outside old-school TV?
Nexus of nefarious influences hurting NZ manufacturing
Pressures from inflation, high interest rates made year tough for $31 billion sector.
Foodstuffs’ use of facial technology ‘a big red flag’
OPINION: The 'big red flag' with Foodstuffs’ trial.
New Grocery Action Group opposes Foodstuffs merger
Merger monstrous for hard-pressed shoppers, would reinforce 'duopoly', lobby group says.
Watch: Official Cash Rate kept at 5.5%
Inflation is still too stubborn for the country to afford a rates cut.
Airlines v Auckland Airport: Why it's different this time. Is it mission accomplished for Foran?
Regulatory risk rises for airport, Foran's to do list, changes at Virgin Australia.
Retail sales tumble in December quarter
Shopping's December doldrums confirmed just as Kathmandu, Torpedo7 outline struggles.
Passenger awarded $970 after airline chatbot hallucination
In a warning to airlines, the carrier ordered to honour the robot's claims.
'Defies common sense': Seller refused refund for rain-damaged $2000 e-scooter
Tribunal: It 'defies common sense' for the seller to suggest it couldn't get wet.
Why do some supermarket cheeses cost 50 per cent more than others?
Cheese suppliers say the difference is not just down to the packaging.
'Tight' electricity supply situations may become more frequent
Tight electricity supply situations could become more frequent.
Tragic toll of online abuse outlined in pleas for Govt to take action
Dysfunctional, sluggish official responses blasted amid escalating online harms.
January consumer spending up, hospitality spending drops
Data from Worldline shows a slight lift in consumer spending in January.
Broadcaster's pic stolen for dodgy ad, brazen scam warning
Scams come amid more deepfakes, talk of rules overseas to punish offenders.
Mechanic to pay $30k in alleged Range Rover trading scam
Couple took an SUV to him to have it repaired and then ended up carless.
Annual household living costs increased 7 per cent - who was hit hardest?
The cost of living is outpacing inflation - up 7 per cent. But there is good news.
Consumer NZ warns of pitfalls of supermarket loyalty schemes
The consumer advocacy organisation is warning of cost-saving and privacy issues.
Out with Onecard - why you should (and shouldn’t) be brand loyal
Consumer NZ warns shoppers as supermarket launches new loyalty card.
Are you pie-curious? Kiwis divided by bold new flavour
The pie merges spaghetti bolognese and cheese with a flaky pastry. Is it for you?
Put a bung in it: Former homeowner tells new owner after $17k leaking pool claim
The ad said: "Beautiful homestead complete with swimming pool for those hot, sunny days."
Harvey Norman revenue falls in spending downturn
Consumers are being more cautious about investing in their homes, the company says.
December spending on a “sharper decline than expected”
Electronic card spending fell at the end of last year which might be bad news for retail.
Pepsi v Coke: Who won the battle of the fizz in Consumer NZ's blind taste test?
Find out how the world's most famous cola compares to other brands.
Botched: Unveiling cancelled after mistakes made on family headstones
One headstone had three mistakes. The other said 'Godfather' instead of 'Grandfather'.
Fears Red Sea attacks will soon hit Kiwis in the pocket
New Zealand consumers could soon pay the price for shipping networks being disrupted.
Bad Santa? Returning unwanted pressies and other consumer rights
OPINION: Whether it's a robot or a dessert, those written warranties need to be honoured.
Waterbeds, wine coolers and wool bathing shorts: What Consumers Price Index tells us about our past
The CPI has been around for more than 100 years, so is a window to our past.