
Ask Susan: Phone troubles
We bought our daughter a phone from Noel Leeming for Christmas. It then started to not receive texts so we took it back to the store.
We bought our daughter a phone from Noel Leeming for Christmas. It then started to not receive texts so we took it back to the store.
Irradiated tomatoes are on shop shelves, but some customers and even retailers are still unaware that they have been treated.
Trade Me doesn't jump out as the place to buy your groceries.
Christchurch mechanic Damien Hope was changing the energy-saving lightbulb when it broke in his hands. Fearing mercury poisoning, he ushered his children out of the house while his wife searched the internet to find out what to do.
Isn't the weekly food shop a drag? Whingeing children, supermarkets that move the products you like, misleading sales, and the eventual decapitation of your bank balance at the checkout.
Banks could be forced to allow customers to take their account number with them when they shift to a new bank, in the same way customers can take their cellphone number with them when they move telcos.
Pre-pay mobile phone users are reaping the benefits of a price war described by Telecom chief executive Simon Moutter as "a bit of a bloodbath".
Buying supermarket own-brand products may save you money - but often means choosing something not made in New Zealand.
I don't shop in the "sales". That's because it's much better to wait for "clearance". Why get a 10 per cent or 20 per cent discount?
A cot on which the sides collapsed has been recalled following at least three complaints.
Telcos are potentially breaking the law if they refuse to fix a mobile phone outside of its warranty, especially if the problem was not the fault of the customer.
New Zealand's 100 per cent Pure image is suddenly being questioned by its loyal Chinese customers, writes Hua Dong.
Parents everywhere want the best for their babies. And millions worldwide will be watching just what Wills and Kate buy and use for baby George.
It is less than a week until the first English Premier League games are broadcast live online instead of on Sky Sport - and some football fans are worried the quality of the picture will be too poor to enjoy.
I bought a cellphone in May, and every time I make a call, it hangs up. It is under warranty but The Warehouse wants to charge me $55 to send it away, which, if it is covered by warranty, I will get back and if not, I won't. Can they charge this fee?
Fancy the chance to try new, free beauty products and tell the world what you think of them?
Irradiated Australian tomatoes are set to appear on New Zealand shelves but a local lobby group is questioning how consumers will be able to spot them.
Lines company Chorus would benefit and consumers would lose out from Government proposals made at the start of a review of telecommunications law.
More than 80,000 cans of suspect infant formula have been recalled in Hong Kong and a hotline set up by the city's authorities has been fielding hundreds of calls.
Almost two-thirds of children's breakfast cereals contain too much sugar, a survey of brands sold in New Zealand shows.
Frustrated parents have been flooding helplines in a desperate bid for information on which infant formula is safe and some have taken their children to the doctor.
Fonterra's dairy product recall made headlines worldwide, as New Zealand's export markets react to reports of the botulism scare.
Eight companies may have received the contaminated whey protein from Fonterra.
Worried parents have criticised authorities over misinformation about Karicare formula.
The internet is awash with great wine deals. Google "buy wine online" and you'll be hit with pages and pages of offers.
Ticket vendors are charging up to almost 50 per cent of the price of tickets to email them to customers.
A High Court judge says carpet maker Cavalier Bremworth breached the Fair Trading Act and found the firm made misleading statements about warranties for a new range.