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Ask Susan: Replacement policy
Opinion

Ask Susan: Replacement policy

When I bought a USB charger, the shop said if there were any problems they would replace it, but not refund my money. I thought this was odd. And it broke the first time I used it. What are my rights here?

Old food not all bad
Lifestyle

Old food not all bad

The British Food Standards Agency has sparked new debate, advising English consumers that it is safe to eat eggs two days after their best-before expiry date. They are hoping to reduce food waste.

Ask Susan: Tent trouble
Opinion

Ask Susan: Tent trouble

Last year, we bought an Equinox Tent from FCO in New Plymouth for $899. We used the tent for six nights. This year, we camped again and on about the sixth night a storm came through the campsite and ours was the only tent that was felled.