A cot on which the sides collapsed has been recalled following at least three complaints.

Telcos are potentially breaking the law if they refuse to fix a mobile phone outside of its warranty, especially if the problem was not the fault of the customer.

New Zealand's 100 per cent Pure image is suddenly being questioned by its loyal Chinese customers, writes Hua Dong.

Parents everywhere want the best for their babies. And millions worldwide will be watching just what Wills and Kate buy and use for baby George.

I bought a cellphone in May, and every time I make a call, it hangs up. It is under warranty but The Warehouse wants to charge me $55 to send it away, which, if it is covered by warranty, I will get back and if not, I won't. Can they charge this fee?

It is less than a week until the first English Premier League games are broadcast live online instead of on Sky Sport - and some football fans are worried the quality of the picture will be too poor to enjoy.

Fancy the chance to try new, free beauty products and tell the world what you think of them?

Helplines are still being flooded with queries from thousands of concerned parents following Fonterra's infant milk contamination scandal.

Kiwi baby formula companies are having orders cancelled in China and contract negotiations with Chinese customers terminated.

Lines company Chorus would benefit and consumers would lose out from Government proposals made at the start of a review of telecommunications law.

Almost two-thirds of children's breakfast cereals contain too much sugar, a survey of brands sold in New Zealand shows.

Frustrated parents have been flooding helplines in a desperate bid for information on which infant formula is safe and some have taken their children to the doctor.

Eight companies may have received the contaminated whey protein from Fonterra.

Worried parents have criticised authorities over misinformation about Karicare formula.

Fonterra's dairy product recall made headlines worldwide, as New Zealand's export markets react to reports of the botulism scare.

The internet is awash with great wine deals. Google "buy wine online" and you'll be hit with pages and pages of offers.

Ticket vendors are charging up to almost 50 per cent of the price of tickets to email them to customers.

The debate over GST on international purchases is raging in retail. Ask any cycle shop owner and you'll get an impassioned speech on the subject.

New research shows 45% of Generation Y gym-goers did not read the terms and conditions before they signed up for their gym contracts.

At least one retailer in Devonport is blaming the downturn in her business on British immigrants.

What do racing and retail sales have in common? Both industries are suffering unfair competition from offshore websites.

Home delivery of fruit and vegetable boxes is a booming industry. Chances are, several companies deliver in your area.

Offers of low interest rates on credit cards are tempting but consumers may end up paying more than they realise.

Bad eyesight can prove to be expensive. A friend just spent $1,500 on a pair of glasses.

Electricity consumers may soon be able to use online tools to work out the most cost-effective time to use appliances.

I shop online as much as I can. It saves time, hassle, petrol and sometimes money. Yet, in my opinion, New Zealand is poorly served for online shopping.

Fake "scratch and win" tickets are still circulating.

Soft drink ice can contain more bacteria than toilet water, according to reports from the UK and US. But Kiwis are more likely to pick up bacteria from unwashed fruit than from ice in drinks.

Retailers in revamped Victoria Park Market say they are feeling the pinch as renovation at the historic site drags on.