Adviser liability gap leaves couple with no easy options
Customer says nobody can help with financial advice complaint.
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Latest fromConsumer Information
Air New Zealand fare row: Consumer watchdog pushes for market probe
Push for Government inquiry meets roadblock
Alcohol merchants targeted as BNPL schemes thrive in weak economy
Buy Now, Pay Later providers are targeting alcohol merchants and products.
'Disappointing': Supermarkets remove ability to sort items by price
The move will make grocery shopping 'more difficult and less transparent', expert says.
Kiwi consumers being left in the dark over harmful fats in supermarket foods
Most food products sold in supermarkets don't disclose if they contain harmful trans-fats.
Foodstuffs merger proposal rejected
Supermarket merger would not help shoppers, Commerce Commission says.
Economic challenges still weighing on Kiwi households and businesses
Households continue to face challenges when it comes to credit arrears and repayment.
'Unliveable': UK family say their dream of a better life here turned into tenancy nightmare
The family won $18,000 in damages at the Tenancy Tribunal. The landlord wants a rehearing.
Eye-watering $237m debts run up by failed Du Val, first statutory report reveals
'A number of limitations in respect of these financial records' - PwC on Du Val entities.
NZ's oldest auction house responds to Temu lookalike complaints
The $180 sparkly spider brooch, its $3.63 doppelganger and an auctioneer's response.
Is McDonald's Monopoly as good as it looks?
Some customers have complained prizes are not as generous as they first appear.
How Tupperware freed women from the kitchen
A look back at its heyday as a domestic phenomenon.
Eleven most important topics before picking a builder: G.J. Gardner chief
'In a challenging economy, it pays to ask a few challenging questions.'
Rich or poor: Why our upbringing can influence the way we spend
Money coaches say stories from our past life can have a big influence.
Take your time to use gift cards: Parliament backs minimum period of three years before they expire
All but one party supported the legislation.
Political Roundup: Time to break up the supermarket duopoly
OPINION: New Zealanders have some of the most expensive groceries in the world.
Fishy claims: Supermarket seafood brands accused of greenwashing
Researchers find green claims on many products can't be backed up.
UK government to probe ‘dynamic’ pricing behind Oasis ticket price surge
Financial Times: Cost jumped dramatically with online sale's ‘dynamic’ pricing system.
Editorial: Airline performance spotlight should be just the start for passengers
OPINION: Australia has introduced a new passenger rights scheme, NZ continues to lag.
Dairy company made false ‘100% Pure NZ’ claims on products from India
Dairy company fined $420k for misleading customers.
Explained: What you need to know about Du Val group issues
Who is behind the group, and why did the FMA start investigating it?
Transpower gives green light for generators to use more water
Consumers could be paid to use less power if the situation deteriorates.
Mortgage break fees: Businesswoman shocked at $15k charge to change banks
A reason to watch those rates: changing banks could cost thousands.
‘Just an estimate’: $9k shock gas bill dropped on family
Contact Energy told the customer the bill was due to their gas usage being underestimated.
US consumers show signs of flagging, companies and analysts warn
Financial Times: Hints a crucial driver of economic growth may have peaked.
‘The worst will soon be past’: ANZ survey shows consumer confidence bounce
Inflation expectations continue to fall and there is some optimism about the future.
Tips for identifying and avoiding scams
Identifying email scams is getting increasingly more difficult.
Chorus intervention will save public $250m over four years, ComCom says
The decision would impact the prices consumers pay for fibre.
Liam Dann: Are we winning the inflation battle? Verdict due this week with CPI data out
Consumer Price Index data should confirm whether November rate cut hopes are on the mark.
'Death waiting to happen': Toddler nearly electrocuted by faulty plug - Furious dad
“We could have been attending my daughter’s funeral."
Which NZ businesses are most profitable?
Antique and used goods dealers among those making the biggest profits.
US consumer goods companies are losing upper hand on pricing
Financial Times: Ones that imposed relentless post-pandemic price hikes reaching limits.
Leaky garage: 'Inaccurate' statement comes back to bite seller three years later
Former owner liable for $29k repair costs because of what he said when he owned it.
Is cash still king? And do stores have to accept it?
ANZ says fewer than 1% of banking transactions are now made in person.