'It's a contract': Elton John fans entitled to partial refund
The global superstar had to cut his Sunday show sort due to 'walking pneumonia'.
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Wheel clamping crackdown: Don't pay more than $100
A law change which prevents clampers from charging excessive fees is now in force.
Man wins $48,000 refund because Holden V8 was too noisy
The car made a "guttural knock" that lasted five minutes on a cold start.
New World says extra Spiegelau glassware on way after customers missed out
Many shoppers were irate after stores ran out of stock, leaving them empty-handed.
New World customers enraged after supermarket runs out of Spiegelau glasses
The supermarket launched the promotion in November and it ended yesterday.
'Awkward date': Couple won't return to wedding venue that cancelled on them
Re-booking reception at venue that cancelled would be like an awkward date, say couple.
'Screwed over': Couple distraught at double-booked wedding venue
Auckland restaurant accepts more lucrative booking leaving couple without reception venue.
Ticket resales are still causing grief, here's what to look out for
Consumer NZ says people are still getting ripped off by ticket resellers.
Close to 5000 unloved Christmas gifts resurface on Trade Me
Items include a 20-year-old pizza box that "did not meet my requirements".
'Purchasing mania': Queues from 7am as Boxing Day sales madness grips
But marketing expert warns shoppers not to fall into "purchasing mania".
Bad Taste Food Awards: Watchdog takes aim at food packaging claims
Sugar content cited as household products named in annual report.
Product recall: Parents warned about Baby Shark Hand Wash risk
Button batteries can seriously injure or cause death in young children who swallow them.
No way rosé! Warning over damage to Kiwi wine batch
Instances of glass damage on the lip of Villa Maria rosé bottles have led to a recall.
Focus: Big increase in scam calls
Police and ANZ say there has been a big increase in scamming in the past year. Here’s what a scam call sounds like. Video / Leon Menzies
Dozens of infant deaths have been tied to a popular baby product. But regulators are too paralysed to act.
Popular baby product linked to at least 48 infant deaths over 27 years.
Sunscreen shock: 9 out of 20 top labels fail protection tests
Nine out of 20 sunscreens tested by Consumer NZ didn't provide the sun protection claimed.
Air NZ chasing options as it faces backlash from cancellations
A travel agent says passengers are starting to lose patience.
Chaos in the skies: Air NZ passengers warned to take travel precautions
The silly season looks like it will be one of airport chaos this year.
Shopper dismayed as Countdown demands ID for non-alcoholic beer
It's not illegal to sell 0 per cent beer to under 18s.
Does your child have one of these? There is a fire hazard
The Warehouse is recalling girls' H&H nightie garments due to a potential fire hazard.
Govt crackdown on businesses taking consumers for a ride
New rules will take aim at unfair and long contracts and put consumers first
RWC coverage free today: Spark Sport reveals refund deadline
Streaming last night's game had so many glitches "it was like watching 80s TV".
$1b Commercial Bay tower nears full lease of retail stores
95 per cent of the to be largest mall in Auckland is leased, including iconic US brands.
'No pets, no smokers - no Indians': Trade Me ads 'racist'
Both listings were allowed to stay online when the reported content was removed.
Cameron Burrows: Time to scrap low fixed electricity rate
COMMENT: Time to unplug disincentives for heavy electricity users.
New Zealand's most dangerous vehicles
Ratings based on records from more than eight million road crashes.
17,800 cars yet to have airbags replaced risk failing WoF
The NZ Transport Agency is stepping up its efforts to complete the compulsory recall.
Weight-loss products contain drug associated with strokes
The two products were found to be adulterated with sibutramine and phenolphthalein.
Dangerous toys: Retailers fined $1m for sales
The prosecutions should help reduce the high rates of preventable injuries in New Zealand.
Revealed: How telcos illegally billed customers
The three businesses made false representations in invoices during a six-year period.
Electric blanket warning after house destroyed in fire
There's no way in hell Brittany Nawani will ever use an electric blanket again, she says.
Higher petrol prices drive up inflation
The Consumer Price Index shows higher fuel costs driving a slight rise in inflation.
Editorial: Clean cars the right road forward
The policy has been broadly supported by the Motor Industry Association.