Can malls survive the post-Covid environment?
Herald survey of an Auckland mall reveals retail is in for tough times.
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Three ways Covid-19 has changed consumer behaviour
A new report has found the pandemic has accelerated some long-term retailing trends.
Outlook for retail remains dire - 6700 businesses at risk of closing
Just 10,000 of retail businesses are said to be stable in the current environment.
What did Kiwis spend money on before and after lockdown?
Westpac credit cards were being used for very different things from level 4 to level 2.
Where's my parcel? Level 3 backlog to start moving this week
Courier company deeply apologetic about weeks-long delays in deliveries.
Revealed: Where we're spending our money after lockdown
Supermarkets have been making significantly more money than last year.
A young butcher spoke about his lockdown struggles. Now his family is mourning him
Green Family Butchers Ltd went into liquidation a week ago.
Mixed emotions: Auckland man's unlucky, then lucky, Lotto ticket
Lotto website initially told him that he wasn't a winner. But he was.
How Covid-19 has changed consumer sentiment
Research shows how important local is post-Covid-19.
Loan shark clampdown fast-tracked to stop spirals of debt amid Covid-19 crisis
Legislation to put restrictions on pay day loans have been fast-tracked.
Some McDonald's stores run out of lettuce post-lockdown
Your Big Mac might not taste quite the same.
Alert level 3: McDonald's traffic jams, cafe queues and surf's up
What Kiwis got up to on the first day of alert level 3.
Consumer NZ wants fairness from holiday providers
A number of people had been in touch with Consumer NZ about travel cancellations.
Why Air NZ is refunding some customers but giving credit to others
One customer received a refund of $11,800 for a flight via the US. Here's why.
The Government is considering putting folic acid in bread. Here's why
Consumer NZ had opposed mandatory fortification in the past.
Watch: Staggering queue at supermarket before Good Friday closure
Supermarkets will close tomorrow to give staff a chance to rest and restock shelves.
Broken dentures? Covid-19 prompts curly questions to Citizens Advice Bureau
The phones are open and the questions are weird. Citizens Advice notes increased anxiety.
Covid-19 coronavirus: Countdown axes weekly specials
On its website, Countdown says its too busy to offer any weekly specials.
Up to 10,000 retail jobs at risk in coming months: Retail NZ
"The sense we're getting is the impacts on businesses could well be worse than the GFC."
Hands off! Wellington supermarket limits hand sanitiser sales
Some stores may have run out of stock while others have quantity controls in place.
'It's a contract': Elton John fans entitled to partial refund
The global superstar had to cut his Sunday show sort due to 'walking pneumonia'.
Wheel clamping crackdown: Don't pay more than $100
A law change which prevents clampers from charging excessive fees is now in force.
Man wins $48,000 refund because Holden V8 was too noisy
The car made a "guttural knock" that lasted five minutes on a cold start.
New World says extra Spiegelau glassware on way after customers missed out
Many shoppers were irate after stores ran out of stock, leaving them empty-handed.
New World customers enraged after supermarket runs out of Spiegelau glasses
The supermarket launched the promotion in November and it ended yesterday.
'Awkward date': Couple won't return to wedding venue that cancelled on them
Re-booking reception at venue that cancelled would be like an awkward date, say couple.
'Screwed over': Couple distraught at double-booked wedding venue
Auckland restaurant accepts more lucrative booking leaving couple without reception venue.
Ticket resales are still causing grief, here's what to look out for
Consumer NZ says people are still getting ripped off by ticket resellers.
Close to 5000 unloved Christmas gifts resurface on Trade Me
Items include a 20-year-old pizza box that "did not meet my requirements".
'Purchasing mania': Queues from 7am as Boxing Day sales madness grips
But marketing expert warns shoppers not to fall into "purchasing mania".
Bad Taste Food Awards: Watchdog takes aim at food packaging claims
Sugar content cited as household products named in annual report.
Product recall: Parents warned about Baby Shark Hand Wash risk
Button batteries can seriously injure or cause death in young children who swallow them.
No way rosé! Warning over damage to Kiwi wine batch
Instances of glass damage on the lip of Villa Maria rosé bottles have led to a recall.