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Latest fromConsumer Information
Auckland Airport trims airline charges after ComCom found its forecast revenue was ‘excessive’
The watchdog releases its findings after an airport pricing probe.
‘Tech nightmare’: Consumer NZ urges Microsoft to extend Windows 10 support
It’s feared hundreds of thousands of Kiwis’ computers will become obsolete in October.
Editorial: Govt must listen to RBNZ call for better economic statistics
OPINION: Failure to accurately record economic progress can have costly consequences.
Retail shake-up: Appliance delivery and removal brand moves into NZ
The company believes the NZ appliance retail market is ripe for upheaval.
Spotlight told to halt using ‘Biggest Sale Ever’ over false advertising ruling
The store claimed it was its 'Biggest Sale Ever'. The ASA disagreed.
Retail spending off to slow start in 2025
Spending in the retail industries over January fell by 1.6%.
‘So expensive’: Avian flu triggers US egg price hike, shortages
Supermarkets in Washington often have empty or sparsely stocked egg shelves.
Driver quit seizure medication for extreme soup diet, passed out and caused $28k crash
The man was living off two portions of soup per week and taking weight-loss meds.
Big-ticket items a no-go as consumer confidence falls
More Kiwis now think it's a bad time to buy a major household item in bad news for retail.
'Corporate disaster': Sky viewers' fury over satellite shambles - can you get a refund?
One customer says he was promised a technician eight times, another performed rooftop DIY.
‘Catastrophic failure’: Luxury Mercedes-Benz owner wins payout after engine blew up
A man's $50,000 Mercedes was plagued by engine failure barely a year after purchase.
Disgraced car dealer sent customer photos of excrement & genitalia
The ex-dealer has had multiple rulings made against him by a vehicle disputes tribunal.
Consumer NZ says Crimson Education start-up should make contracts clearer
Consumer says law change needed.
Tech Insider: How to avoid Microsoft's 38% price rise, Amazon recruits NZ roles for Project Kuiper
PLUS: A peek over the fence at Amazon's Auckland data centre.
‘I’m coming over': Mum’s horror as Kmart walkie-talkies invaded by creepy sex chat
Mother-of-two locks doors and calls cops after hearing sexual messages from toy.
Fly-byes: Kiwis urged to use Flybuys points before they vanish
After New Years' Eve, the value of all Flybuys points will be given to its shareholders.
UK family say their dream of a better life here turned into tenancy nightmare
The family won $18,000 in damages at the Tenancy Tribunal. The landlord wants a rehearing.
Dad disabled car to stop son's 'illegal' driving, sparking costly repair dispute
The vehicle was damaged while later being towed and an $11k claim by the owner followed.
US court blocks $43 billion supermarket mega-merger
Merger opponents warned of rising grocery prices for consumers, and lower wages.
Are all sunscreens created equal?
Which sunscreen offers the best protection? Are more expensive ones better?
Christmas dinner costs: What shoppers can expect this year
Expect lower prices for kūmara and stone fruit but higher meat costs due to export demand.
Homeowner alert: Fresh warnings as overseas crims pose as 'emergency locksmiths'
Fake workers are not only ripping off unsuspecting residents but leaving costly repairs.
NZ consumers face 5% increase in power prices
From April 2025, the average consumer’s electricity bill will increase by $10 per month.
Government policies dragging out recession, economists say
Slashing budget deficit, reducing public debt making things worse, group says.
Anger at big supermarkets inspires Australia’s ‘word of the year’
'Colesworth' outdoes Yimbys and ute taxes as supermarket 'duopoly' frustrates some people.
Eventgoers frustrated as Ticketek NZ website remains down
The Australian site cited a 'heightened threat level' as the issue.
Rules coming to stop power being shut off to medically dependent customers
The Electricity Authority is set to implement rules.