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Latest fromConsumer Information
Retail shake-up: Appliance delivery and removal brand moves into NZ
The company believes the NZ appliance retail market is ripe for upheaval.
Spotlight told to halt using ‘Biggest Sale Ever’ over false advertising ruling
The store claimed it was its 'Biggest Sale Ever'. The ASA disagreed.
Disgraced car dealer sent customer photos of excrement & genitalia
The ex-dealer has had multiple rulings made against him by a vehicle disputes tribunal.
Consumer NZ says Crimson Education start-up should make contracts clearer
Consumer says law change needed.
Tech Insider: How to avoid Microsoft's 38% price rise, Amazon recruits NZ roles for Project Kuiper
PLUS: A peek over the fence at Amazon's Auckland data centre.
‘I’m coming over': Mum’s horror as Kmart walkie-talkies invaded by creepy sex chat
Mother-of-two locks doors and calls cops after hearing sexual messages from toy.
Fly-byes: Kiwis urged to use Flybuys points before they vanish
After New Years' Eve, the value of all Flybuys points will be given to its shareholders.
UK family say their dream of a better life here turned into tenancy nightmare
The family won $18,000 in damages at the Tenancy Tribunal. The landlord wants a rehearing.
Dad disabled car to stop son's 'illegal' driving, sparking costly repair dispute
The vehicle was damaged while later being towed and an $11k claim by the owner followed.
US court blocks $43 billion supermarket mega-merger
Merger opponents warned of rising grocery prices for consumers, and lower wages.
Are all sunscreens created equal?
Which sunscreen offers the best protection? Are more expensive ones better?
Christmas dinner costs: What shoppers can expect this year
Expect lower prices for kūmara and stone fruit but higher meat costs due to export demand.
Homeowner alert: Fresh warnings as overseas crims pose as 'emergency locksmiths'
Fake workers are not only ripping off unsuspecting residents but leaving costly repairs.
NZ consumers face 5% increase in power prices
From April 2025, the average consumer’s electricity bill will increase by $10 per month.
Government policies dragging out recession, economists say
Slashing budget deficit, reducing public debt making things worse, group says.
Anger at big supermarkets inspires Australia’s ‘word of the year’
'Colesworth' outdoes Yimbys and ute taxes as supermarket 'duopoly' frustrates some people.
Eventgoers frustrated as Ticketek NZ website remains down
The Australian site cited a 'heightened threat level' as the issue.
Rules coming to stop power being shut off to medically dependent customers
The Electricity Authority is set to implement rules.
Adviser liability gap leaves couple with no easy options
Customer says nobody can help with financial advice complaint.
Air New Zealand fare row: Consumer watchdog pushes for market probe
Push for Government inquiry meets roadblock
Alcohol merchants targeted as BNPL schemes thrive in weak economy
Buy Now, Pay Later providers are targeting alcohol merchants and products.
'Disappointing': Supermarkets remove ability to sort items by price
The move will make grocery shopping 'more difficult and less transparent', expert says.
Kiwi consumers being left in the dark over harmful fats in supermarket foods
Most food products sold in supermarkets don't disclose if they contain harmful trans-fats.
Foodstuffs merger proposal rejected
Supermarket merger would not help shoppers, Commerce Commission says.
Economic challenges still weighing on Kiwi households and businesses
Households continue to face challenges when it comes to credit arrears and repayment.
'Unliveable': UK family say their dream of a better life here turned into tenancy nightmare
The family won $18,000 in damages at the Tenancy Tribunal. The landlord wants a rehearing.
Eye-watering $237m debts run up by failed Du Val, first statutory report reveals
'A number of limitations in respect of these financial records' - PwC on Du Val entities.