It's brutal. It's intense. But it can be so rewarding - what happens when you dial 111?
Heart attacks, assaults, overdoses, crashes, suicides, strokes - they hear them all.
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Latest from Canterbury
New Year 2021 Honours: Canterbury's top cop recognised after 'multitude' of disasters, deaths and drama in the mainland
Two of Canterbury's top cops awarded New Year Honours for their work leading police
Road toll rising: One person dead, others injured after Christchurch crash
One person has been killed in a crash in Harewood, Christchurch.
Police warn campers as heavy rain set to hit for New Year
Three days of forecast heavy rain prompt police warning to holidaymakers.
Rangiora 'racist rant': Appalled mayor invites woman to his house to apologise
Police are now making enquiries into the incident.
Rescue helicopter funding hit hard by Covid-19
The chief executive said the trust is running about $500,000-$600,000 down in funds.
Emergency services ask for vigilance at New Year events in the South
Police expect "a degree of mischief" but hope people make the right choices.
Man critically injured: Police appeal for information after Christchurch assault
Police are seeking information on an attack at a Bishopdale address last night.
'If in doubt, don't go out': Otago harbourmasters urge caution on the water
A surge in boat sales could mean less experienced people on the water, harbourmaster says.
Sold-out festival go-ahead was down to the wire
Organisers did not know until the morning of the event whether it would go ahead.
I shouted out loudly: 'It's us!': Oamaru Lotto winners plan to make a difference
"I told my children and everyone started crying. We just couldn't believe it."
Is this New Zealand's best-kept walking secret?
Where you'll find the largest little penguin colony on mainland New Zealand.
Three injured in Canterbury crash - one person serious
Three injured in crash just out of Christchurch.
Incredible luxury lodges for a summer getaway
Refresh your spirits after the trials of 2020 at one of these high-end destinations.
Robo-cops: NZ police using AI technology to scour Kiwis' social media
Specialist police unit set-up after March 15 mosque attacks.
Slip blocks part of SH1 between Christchurch and Kaikōura
A slip is blocking part of State Highway 1 between Christchurch and Kaikōura.
NZ's fatal drowning rates shame – the most deadly beaches revealed
Kiwis urged to take precautions before entering the water this summer.
Severe thunderstorms dump hail and cause flash flooding
A severe thunderstorm warning has now been issued for Gisborne and Wairoa.
Top 10 cricket grounds: Best places in NZ to watch cricket this summer
The top three picks might just surprise you.
White Christmas on the cards for parts of the South Island
The snow is expected to mostly fall on Boxing Day.
Restricted fire season for Kaikōura and Marlborough
The change in fire season came into effect at 8am on Thursday.
Former Gloriavale member: 'Sex was talked about at every meal'
Former member alleges incest, sexual assault, child abuse, and bullying.
Kaikōura coast helicopter crash: Parents farewelled
An emotional "celebration of life" has been held today.
'It's too risky': Fires banned in Whangārei and Kaipara from Christmas Eve
Total fire ban is in place in Whangārei and Kaipara from Christmas Eve
Uni students create a buzz in the market with mead RTDs
"Traditionally mead is a sort of desert style wine, very sweet and high in alcohol."
Residents woken by 3.7 quake in Christchurch, South Island continues to rattle
The quake registered at a depth of 11km with its epicentre near Linwood Ave.
Slip on 'slip resistant' tiles cancels woman's Christmas
A Marlborough woman's slip on town centre tiles has left her with serious injuries.
Found: Ex-Gloriavale member missing for a week
Concerns were raised after Peter Faithful went missing on December 12.
Man's jaw broken as street violence continues in Queenstown
The attack is the latest in a string of violent incidents that have local police worried.
Where to eat, drink and stay in Christchurch
Boutique shopping, independent eateries and a few tequilas after dark.
Thrilling win secures top spot for country cricket team
Southbridge-Leeston's win means they will spend Christmas break at the top of the table.
Parents killed in helicopter crash to be farewelled on Wednesday
Funeral on Wednesday for the couple killed in a helicopter crash during a family day out.
Fire restrictions across NZ: Northland 'near extreme' danger
Dry conditions and forecast strong winds have fire authorities on high alert.
Lighting up Shands Rd with rock music for Christmas
The display has animations, trains and carnival rides, all synchronised to rock music.