Travel insurance was the most complained about product to a financial dispute scheme.

The travel boom has helped the airport deliver a five-year average return of 21 per cent.

FIji Airways will use the planes on a Nadi-Wellington service.

Faulty sensing equipment on planes has been linked to several crashes

Renovations aim to improve passenger experience but critics say more needs to be spent.

Four out of five non-stop Perth to London flights are arriving ahead of schedule.

The double decker aircraft will fly throughout summer as new schedules kick in.

Air NZ ditches Virgin, starts a relationship with Qantas and its good news for consumers.

Biggest airline shake-up on the Tasman in years starts this weekend after a messy divorce

The airline says revenue from forward bookings is also looking strong.

The mass breach at Cathay Pacific is the second of a major airline in two months.

A Virgin Australia and Air NZ part company Tigerair is tipped to fly the Tasman.

An airline training chief answers safety questions at a training base in Singapore.

The airline's new safety video 'for Kiwis by Kiwis' plays in planes from November 6.

Airlines have different markets for marathon flights and are taking different approaches.

Business Herald editor Grant Bradley flew on the inaugural non-stop flight from Singapore to New York on board the new Airbus A350. Video / Grant Bradley

The airline's airport says lounges can like ''pumping bars'' rather than peaceful havens.

Auckland will be the first destination for commercial flights

Grant Bradley flies from Singapore to New York on SQ22

The airline is exploring the final frontier for inspiration for new seats.

Virgin Australia says it's ready to go it alone after bust up with Air NZ.

Travellers have shared their views on demand for Auckland Airport's Koru Lounge.

The squeeze on lounges make them like a shopping mall foodcourt says one flyer.

Boom in premium travel sees some passengers bumped to alternative airport lounge.

ERA says Air NZ didn't act in good faith to pilot stood down after crashing simulator.

The surge in travel continues but rising fuel prices may bite next year.

The case for and against Fletcher Building's Steel & Tube takeover move.

"The company is not in a position to refund your money at the current time."

Te Aroha feels the Prime Ministerial love again.

An overwhelmed air traffic controller who was being assessed put planes on head-on path.