An even temper, good manners and careful record keeping can help defeat call centres that don't co-operate.

I spent almost five hours on hold trying to find out why my Slingshot internet connection was so bad.

The Financial Markets Authority says it will investigate the trading of shares in Chorus after receiving a complaint about unusual price movements on Friday.

Chorus could reduce its funding gap for the ultra-fast broadband project from $1 billion to $200 million.

An EY (Ernst & Young) report into Chorus has warned the payoff for changes to cover a funding shortfall include a drop in services and high connection prices.

Chorus could cut its funding shortfall for the ultra-fast broadband project from $1 billion to $200-250 million.

Prime Minister John Key says the timetable for the ultra-fast broadband rollout will not be changed, despite a report saying Chorus is not delivering on its contracts.

Govt not expecting to invest any more than the $1.35b already committed to UFB, despite an independent probe indicating the Chorus' leg of the project is at risk if changes aren't made.

Chorus is taking the Commerce Commission to the High Court over whether the regulator applied the law correctly in making cuts to wholesale broadband prices.

Chorus shares fell to their lowest after minor political parties said they would not support the Government if it tried to override the Commerce Commission's recommendation to cut internet prices.

Internet provider Slingshot will undercut rivals on price when it offers customers ultra-fast broadband in the next fortnight as competition in the fibre market heats up.

Communications Minister Amy Adams has hired Ernst & Young Australia to investigate Chorus's financial position after the Commerce Commission ordered price cuts to the network operator's copper lines.

Chorus is trailing behind other ultra-fast broadband network builders in speed tests, says TrueNet.

Telecommunications company Chorus's $95 million payout to investors is being questioned after the company's warning about its financial viability.

The Government has launched an independent probe of Chorus' financial position and its ability to deliver on nationwide ultrafast broadband contracts.

The Government will tomorrow reveal more on its response to the Commerce Commission slashing broadband prices as Chorus' share price continues to tumble.

A Chorus investor has lashed out in a personal email to the Commerce Commission's Stephen Gale and said yesterday's broadband price cut was a "misguided decision".

Chorus will force the Commerce Commission to go back to the drawing board to work out broadband charges.

Internet companies are promising to pass on a big chunk of a price cut announced yesterday - one even says its customers could save $7.50 a month on their bills.

Prime Minister John Key is refusing to rule out dramatic intervention such as injecting taxpayer cash into network company Chorus.

Editorial: Only in the most extraordinary of circumstances should any government consider over-ruling the Commerce Commission.

To accept the idea of being under constant observation is to accept imprisonment - ironically by the Land of the Free, writes Chris Barton.