Latest fromBest of Business Analysis
Graham McGregor: How to create lifetime loyal customers
Graham McGregor says loyal customers can be turned into lifelong loyal customers by making their lives easier.
Get Sorted: Told or sold? Getting financial advice
When you're seeking expert advice on money matters, it can be hard to tell if an adviser is selling you something.
Solving the dilemma of the missing email or folder
Debbie Mayo-Smith gives tips on finding a missing email or lost folder in your inbox.
Debbie Mayo-Smith: Strategy for word of mouth
Word of mouth is an inexpensive marketing strategy that supports a business activity to bring in more customers.
Christopher Niesche: Nine fails cover punters' eyes
Christopher Niesche writes: Nine chief executive David Gyngell said the profit downturn was a cyclical issue, "bump, not a hill". But is it?
Auckland needs to grow up
Auckland needs to grow "up" and it needs political leadership to convince those on the isthmus to embrace that growth, writes Bernard Hickey.
Three rules I'll teach my kids
Craigs Investment Partners' Mark Lister has boiled down his top financial advice to three key tips he'll give his kids.
Fran O'Sullivan: Cancer-stricken unionist deserves to see safety reforms
Is it going to take the words of a dying unionist to shame John Key into pushing through long-overdue health and safety reforms, wonders Fran O'Sullivan.
Brian Gaynor: Clash highlights crowdfunding challenges
A war of words broke out this week between New Zealand Shareholders Association chairman John Hawkins and Bevan Wallace, chairman of Efficient Market Services, writes Brian Gaynor.
Caseload: Freddie Gray lawyer to speak in NZ
One of Baltimore's most revered lawyers, William "Billy" Murphy, is coming to town to speak at a conference in Auckland.
John Drinnan: Spark removes Whale Oil 'sponsorship'
Spark was this week given a lesson - if one were needed - that it is dangerous to mix with a toxic brand like the Whale Oil website, writes John Drinnan.
Brian Fallow: Lifting children out of poverty
If we want to resist the trends dividing New Zealanders into the haves and the never-wills, the OECD has some policy suggestions the Government could take on board.
Stock Takes: Float pipeline drying up
It hasn't been a great week for investment bankers on both sides of the Tasman.
Inside Money: Tries hard, could do better - NZ funds industry takes home mixed report
David Chaplin on research house Morningstar's C+ rating of the NZ fund industry.
Dairy giant needs more than cosmetic surgery
Fonterra management had no choice but to restructure, writes Liam Dann. But it is cosmetic surgery for a patient that requires much more fundamental medical attention.
IMF finds NZ in a good fiscal space
New Zealand is the third-luckiest country in the world, as measured by its ability to take on more public debt, writes David Chaplin.
Uber vigilante fighting a losing battle
Russell Howarth is a former English riot policeman who has taken to performing citizens arrests on Sydney Uber drivers.
Is voicemail dead?
Debbie Mayo-Smith responds to claims that voicemail is dead - or should be. How many busy and overworked employees just let the phone ring?
Get Sorted: KiwiSaver or debt?
If you’re looking to get ahead, here’s where your dollars make the most sense.
Bernard Hickey: Dodgy deals to come out in wash
The elephant in the room of Auckland's property debate is whether some of the money pouring into Auckland is money laundering of ill-gotten funds, writes Bernard Hickey.
KiwiSaver: First-home grant could get you in the door
Q: I'm a single guy looking to use KiwiSaver to buy my first home. I've been a member for 7 years. Is it correct the Govt will give me an additional $10k for my first home?
Diana Clement: Specialist choices give KiwiSaver twist
Not all KiwiSaver funds are vanilla-flavoured conservative, balanced or growth funds, writes Diana Clement.
Mary Holm: Dizzying pace of KiwiSaver changes
If we signed up to KiwiSaver doesn't this make us consumers? What are our consumer rights in regard to the Government's bait and switch? I think the Government needs its feet held to the fire.
Brian Gaynor: The culture that toppled Fifa
The Fifa controversy, particularly the rise and fall of Sepp Blatter, is probably more about business, money and governance than sport, writes Brian Gaynor.
John Drinnan: Gower's paddy party payback
Labour Party folk were stunned when journalist Paddy Gower embarked on a radio tirade, saying the party was "rotten to the core", writes John Drinnan.