Westpac reissues pensioner's credit card after hubby's death
'It's only when they're made to look really bad that there's an about face.'
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It comes after numerous widows complained about their treatment from banks while grieving.
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Reference fields in bank transfers being used to send 2000 abusive messages per month.
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Grief-stricken women were left in tears after their appointments with the bank.
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Opinion: 'There is an obvious gap on the frontlines of customer service.'
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Westpac has apologised and offered financial compensation.
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Clampdown on banks' merchant fees could sink credit card loyalty schemes
Consumers could pay lower credit card surcharges but lose out in another way.
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Skill shortage: Bank can't find staff for risk and compliance
ANZ has around 300 vacancies.
Major corporate permanently cuts 30 per cent office space
The bank has taken advantage of more staff working from home.
BNZ half year profit up 80% to $660 million
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ANZ half year profit up 18 per cent to $930m
ANZ reveals how it has performed over the six months to March 31.
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ASB to pay $8.1m to customers after lending failures
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Demerger decision: Exiting Westpac CEO on NZ business review
The bank has released its half year profit to March 31.
Liam Dann: Is central bank independence under attack?
A complex Reserve Bank policy scrap goes to the heart of a bigger global economic debate.
Abuse of NZ shell companies and trusts highlighted in global report
Sectors like banking and real estate were identified for potential vulnerability.
Two South Island towns lose Kiwibank services
Paper Plus Cromwell and Alexandra will close their Kiwibank agencies on May 31.
Simple tricks to help small businesses get a loan
Small business has long complained about how hard it is to get bank loans.
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Liam Dann: Could we make Westpac a Kiwi bank?
The sale of Westpac NZ presents opportunity to change banking landscape for the better.
Should Westpac change its name? Marketing expert responds
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Business Insider: Fresh details emerge about Sean Plunket's media ambitions
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BNZ glitch causes transactions, balances to disappear
A BNZ app glitch has caused concern among some customers.
Reserve Bank eases dividend restrictions on banks
Restrictions on bank dividends were brought in during April last year.
How to fix housing: Underwrite lenders to speed up building
There is a shortage of funding for property developers.
How Bill Hwang got back into banks' good books — then blew them up
Prime brokers shook off concerns about Archegos as they eyed lucrative lending.
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How China is prepping for global financial meltdown
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