Watch: Passengers clash with Jetstar staff after flight cancelled
Family says flight canned at last minute and staff didn't want to help book new flights.
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Latest fromAviation
Chocks away: Air NZ restarts 14 international routes
Soaring demand for travel means Air NZ is pouring capacity into its network.
Air NZ offers cash incentives to attract workers
Thousands of Air NZ jobs were shed when Covid 19 reached New Zealand.
All four engines gone: 40 years on, passengers recall aviation 'miracle'
Forty years ago this week on a flight from London to Auckland the unthinkable happened.
Two injured after small plane crash lands and catches fire on Hamilton farm
The crash was reported to emergency services at 2.43pm.
Flying through Covid: The heavyweight airline serving NZ that's made a record profit
Result comes as global figures show airline capacity back to 78% of pre-pandemic.
From Brest to the Barrier: The marathon 18,000km ferry flight for Kiwi airline
Small airline has flown through Covid - and now roaring inflation - but is still growing.
Travel rebound: Wendy Wu Tours heads back to Japan
During Covid the group travel specialist expands reach and does some housekeeping.
An extra $77k to fill a Dreamliner: 'Perfect storm' engulfing Air NZ
Turbulence ahead: "It's going to be volatile for a little bit longer yet".
RNZAF plane lands safely after engine fluid leak
Police were poised to respond to the incident.
Sky-high airfares: How Govt could help ease travellers' pain
The United States has just dropped pre-departure testing - when will NZ?
Bad weather to blame in NZ paraglider Charlotte O'Leary's death in France
Local paragliders decided not to fly because of strong winds and poor conditions - report.
Less bad: Air NZ expects to trim losses on strong travel bounce back
Airline is enjoying strong demand for travel as restrictions ease.
Global travel is surging - and so are airfares
"We've never seen anything of that scale," - Delta boss on 30 per cent fare rises.
Born on this particular date? How you can cash in on free Jetstar flights
Low cost carrier celebrates 13 years of flying domestic routes in NZ with giveaway.
US orders world's most expensive private jet seized
A New York Judge issued the warrant for the luxury jets after trips to Russia.
US seeks to seize luxury jets linked to Russian oligarch
US seeks to seize luxury jets linked to Russian oligarch Roman Abramovich.
Why airline juggernaut is returning to NZ
"There'll certainly be what I would describe as healthy airfares" - airline chief.
Airports are ending the 100ml liquid restriction but will NZ follow suit?
After 16 years, liquid restrictions for carry-on bags could be a thing of the past.
Virgin Atlantic reviews crew tattoo taboo
The airline is one of a select few to allow crew body art to be on display.
Blame game: UK government say aviation industry had months to prepare
UK minister said the travel industry had months to prepare for the half-term rush.
Flight departed 'empty' from Gatwick due to delays
After waiting for two hours, the flight left without a single customer on board.
Zero gravity beds and lobster: Inside Singapore Airlines' remodelled flagship lounges
High demand for first and business class travel gives airlines renewed confidence.
Destination Dallas: What airline competition over Texas means for Kiwi travellers
American Airlines and Air NZ compete with non-stop flights to Lone Star State.
American Airlines returning to New Zealand in October
The return of the US carrier over summer is another sign of the aviation recovery.
Editorial: Flight path back to sustainable tourism
OPINION: Our editorial on welcome arrivals in the resort town as tourists begin to return.
Passengers sleep on the floor amid chaos and delays at UK airports
Passengers described it as an "absolute disgrace".
Premium: Non-stop to New York | Planning the mission
Non-stop to New York: Planning the mission with Air New Zealand Head of Network Strategy Andrew Skilling and Head of Network Scheduling Steve Rowe. Video / Brett Phibbs / Getty Images
Premium: Non-stop to New York | Selling the service
Non-stop to New York: Selling the service with Air New Zealand Chief Customer and Sales Officer Leanne Geraghty. Video / Brett Phibbs / Getty Images
Premium: Non-stop to New York | From the flight deck
Non-stop to New York: From the flight deck with Air NZ Chief Flight Operations and Safety Officer David Morgan. Video / Brett Phibbs / Getty Images
Bombardier says new jet has broken supersonic barrier
The 'world's fastest and longest-range' private jet puts New Zealand in range of New York.
'Emotional': One of NZ's oldest passenger planes completes final flight
A Convair 580 owned by Air Chathams has been flown from Auckland to Wānaka for retirement.