Air NZ facing 20,000 ‘unacceptable’ outstanding refunds
The airline is facing extended handling delays and 10 times the volume of claims.
AdvertisementAdvertise with NZME.
Latest fromAviation
Air NZ passenger alleges crew member was caught 'vaping' on plane
'If a member of the public was caught vaping, they’d be met by police'.
Air NZ woos workers with pay raise in bid to fill 400 airport vacancies
The national airline has upped its entry level wage to $30 per hour.
Return of Emirates' South Island A380 draws crowds to Christchurch Airport
The carpark was full with aviation fans awaiting Emirates' double-decker A380.
Free trick to upgrading your airline headsets
The young influencer revealed the handy feature onboard a flight.
Emirates about to touch down in Christchurch with Airbus A380
The return of the double-decker is a vote of confidence in the South Island.
Major airline reveals how to get a free row on your flight
All you'll need is a hat, a phone and some top-notch acting skills.
Air NZ’s Skynest: Details of how new sleep pods will work
Air NZ’s Skynest sleep pods are in the running for a top global innovation award.
TikTok tactic for getting special treatment on a flight
Traveller claims the hack was so worth the cost.
Passenger shares incredible note that pilot handed to her
The woman says it 'cured 80 per cent of her fear of flying'.
A Kiwi surgeon took on Emirates over his business-class seat; why airlines might need to rethink their ads
Passenger wins compo over business seats that were not as advertised – are others in line?
Look, no pilot! Autonomous planes could arrive in NZ sooner than expected
Pilot-free planes is a technology that the NZ CAA says is already on their radar.
Saudi Arabia’s plan to take down Emirates and Qatar
The push comes as the kingdom seeks to redefine itself beyond its oil wealth origins
Black Sea drone incident highlights loose rules around avoiding ‘accidental’ war
We are seeing these close encounters of the military, naval and aviation kind often.
London Heathrow security guards to strike for 10 days over Easter
It's the latest in mass UK strikes and will cause chaos over busy Easter travel period.
The Great Escape: Where Kiwis are going this winter to soak up the sun
The souring economy isn't holding holidaymakers back - can it last?
Auckland Airport’s new $3.9b terminal: What it means for travellers
'We recognise that in today’s environment price changes are challenging' - airport boss.
New Auckland Airport terminal: 'Flabbergasted' airlines warn flyers will pay for $3.9b spend-up
At last, a new domestic terminal is coming - but passengers face higher prices.
The day there were no international passengers at Auckland Airport
From close to a million passengers a month, numbers plunged three years ago.
Taser use raised for flight attendants
'I think we need to look at that discussion again,' says major union boss.
Taking it to the limit: Qantas versus Air NZ to New York
Rivalry soon to be stretched to new lengths.
Passenger waits months for flight disruption refund from Air NZ
"It is time for the big role-players to step up," said the Dunedin passenger.
Hawaiian Airlines: What’s next for NZ after 10 years of flying here
The airline shook up the market a decade ago and is pushing its mainland US links.
Chilling doco explores wild theories about MH370 disappearance
Netflix docuseries examines theories behind aviation's biggest unsolved mystery.
NZ on the radar? United Airlines working on expansion to Aotearoa
A boss of the world's biggest airline reveals how it grew quickly out of the pandemic.
Gold Coast chopper tragedy: Report reveals what pilot heard before horror crash
Four people died and nine were injured - including four Kiwis - in the Gold Coast crash.
Jetcar: Free flights and now free taxis on Jetstar
Jetstar taking on new terrain - for two days - as part of fare sale.
One dead after severe turbulence hits private jet
Turbulence resulted in “fatal injuries” for a passenger aboard the CL30.
Person dies after severe turbulence on US plane
Severe turbulence has caused a rare passenger death in flight over New England.
One thing that could ruin your European holiday this year
New York Times: What to know before heading to Europe this summer.
Budgie smugglers on a plane: Could new Aussie airline Bonza fly to NZ?
The new airline's tactics to avoid mistakes other startups have made.
Milestone flight: Chinese group tours back as market recovers
After three years of the pandemic the China visitor market is recovering.
The ‘ticking time bomb’ ahead for airlines
A shortage of pilots has already forced cancellations.
Airport boss has lessons from a 'hell of a decade'
Former airport chief outlines strategies to cope with disaster.