Jetstar admits 'mistake' when refusing young family $1560 refund
The Aucklander knew his rights but the Jetstar employee didn't appear to.
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Latest fromAviation
Airline add-ons: The extras costing passengers billions
How ancillary revenue helped power up airlines including Air NZ after Covid.
Air NZ app will now tell you exactly where your luggage is - good news or not
You'll know be able to see where checked luggage is across the network.
Eight passengers injured on JetBlue flight approaching Fort Lauderdale
The Airbus 320 twin-engine plane was taken out of service for inspection.
Vanuatu passengers stranded as country's sole Boeing 737 is grounded, again
Mechanical issues the mean national airline’s sole 737 has been grounded once more.
How a storied national airline became reviled in its own country
New York Times: A string of scandals has left Qantas near the bottom of public opinion.
Airfare wars: New carrier puts more capacity on popular US route
US airline responds to strong booking for new route before debut flight.
Jetstar gears up for school holiday, slashes airfares
Airline takes a pop at rival Air NZ with $30 fare promotion.
Airlines and Auckland Airport trade blows over travel chaos
Airlines say service unacceptable but airport says flight delays big problem.
Why Auckland Airport is such a mess
Construction work has contributed to the Airport looking 'like a bombsite'
The big winners from the $1b taxpayer air freight scheme
The subsidies were introduced soon after the pandemic hit in 2020.
Kiwis seated by 'farting dog' refunded - but more can be done to stop flight flatulence
Travellers who raised a stink about being seated next to a flatulent dog won a refund.
Auckland Airport chaos: ‘It just looks so bad for the gateway’
A tourism leader is worried a potentially busy season is off to a bad start.
'They’ve been very lucky': Rescue helicopter boss after trio survive Waikato crash
Chopper on a rescue mission came down 'partially under control', boss says.
Exclusion zone around rescue helicopter wreckage on Mt Pirongia
Investigation under way after chopper crashed on its way to help an injured tramper.
Who disembarks first? Passenger’s mad dash sparks debate
The passenger's viral video shows him clearing 25 rows of seats in just 21 seconds.
High winds cancel flights, prevent Act leader from arriving
Several fires have been kept under control despite the tricky conditions.
Locals free injured men after chopper rolls during take-off
Two people were in the aircraft when the incident happened at Whangaroa about 3.20pm.
Horror turbulence rocks transtasman flight as winds blast the South Island
Passengers described a sensation of losing height rapidly for around two seconds.
Inside Emirates’ nerve centre: Keeping the world’s biggest longhaul fleet flying
And the man who has hundreds of flights under his watch every day.
Franz Josef pilot tragedy: Loss “hard to believe” for family a year after fatal mountain crash
Family of pilot Tim Gibb - killed in a plane crash last year - pay tribute.
'Thoroughly opposed': Resident survey slams controversial Otago airport plans
The Wānaka Stakeholders Group surveyed more than 600 locals on the issue.
Russian passenger jet makes crash landing in field with 170 onboard
Ural Airlines rejects A320 crash landing was due to sanctions on parts.
Air NZ engine issues worse than feared: What’s behind the problems?
Airline among more than 50 carriers hit with disruption stretching into next year.
Air NZ warns of ‘significant’ disruption due to engine issues
Pratt & Whitney engine maintenance problems are causing problems around the world.
Departing Qantas boss leaves train wreck in his wake
OPINION: There is hardly a stakeholder group Qantas hasn’t antagonised.
Qatar Airways 'invasive' searches one reason for blocking 21 new flights
Doha aimed to double its 28 flights per week. Australia said no.
Climate protesters strike budget airline boss with pies outside EU
'I love cream cakes', says the outspoken budget airline boss.
New Zealand 'uniquely suited' as launchpad for zero-emission flights, say Airbus
Feasibility study identifies New Zealand is a frontrunner for hydrogen powered flight
Dick Smith talks about flying a helicopter around the world
Dick Smith and his wife Pip talk about when they flew a Sikorsky S76 helicopter around the world in 1995, taking over 10,000 photographs at 500 feet for a book. Video / Brett Phibbs
U-turn: 'Diarrhoea' diverts international flight
This odd divert request caught the attention of aviation geeks the world over.
'A little extra': six-toed passenger’s disgusting plane act causes stir
It was horror at 30,000 feet, with an added twist.
'We are chips-in for this': Warriors will fly to Sydney in private jet for finals clash
It’s a sign of the lengths the club is prepared to go to ensure optimal preparation.
Is a $1300 helicopter and snorkel experience in Great Barrier Reef worth it?
Is this luxury experience worth the price tag?