How United got the apology so wrong
Apologising is an art, and United Airlines CEO got it way wrong.
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United struggles with PR disaster
United has struggled to contain fallout over a passenger's forcible removal from a flight.
FCC drops cellphone ban proposal
The FCC are dropping a proposal to ban cellphone use during air travel.
If you travel long haul, be eco friendly
BBC presenter Liz Bonnin provides five tips for travelling without leaving a footprint.
Air NZ among top airlines in world
Air New Zealand has been recognised among top airlines in a new travellers' survey.
Drag person from plane, keep record profit
United Airlines drags a person off a plane and keeps raking in record profits.
Overbooked flights in NZ - what happens?
Airlines within New Zealand overbook flights, but say this rarely causes problems.
Employee fined for bidding against boss
Ex-employee of Sunair must pay $66,600 after bidding against his boss for a contract.
Save on flights with airline mistakes
Pouncing on "mistake fares" could save you $1000 on flights, according to a travel expert.
'Electric buses' could be flying us soon
Tiny electric planes could soon be doing regional flights at only $36 per ticket.
Air NZ to allergy sufferer: bring own food
Allergy prone passenger needed dairy-free as well as gluten-free meal, and no fruit.
Plane lands safely after nose gear issues
About 71 people were on board a plane circling Palmerston North airport.
Firm where 46,000 a year want to work
Jodie King deals with more than 46,000 people applying for jobs at Air New Zealand.
Climate change could increase turbulence
Turbulence strong enough to throw passengers around the cabin could become more common.
London-Sydney flights possible in 5 years
Qantas CEO says Sydney-London and Melbourne-London route has 'real possibility'.
Plan to power aircraft with trash
Cathay Pacific has taken a stake in a company producing bio fuel out of city waste.
What happened to greener air travel?
The quest for commercial-scale aviation biofuel is proving to be a long haul journey.
World's shortest international flight canned
The eight minute flight proved too costly and did not attract enough passengers.
Premium lounge at Auckland Airport
Spending at 26 airport retailers and on parking will count in loyalty programme.
Airways probes failure at Wellington
Airways is probing why a system to help planes land at Wellington failed in heavy rain.
Airline innovations revealed
Wider seats, faster service and even fresh pancakes are some of the latest airline perks.
Which is the biggest airline of them all?
Figures from aviation consultants OAG reveal where the biggest airlines are concentrated.
Air NZ tackles middle seat squeeze
Air New Zealand's new short-haul international planes will have wider seats.
Pensioner refused access to airline toilet
The 87-year-old woman sat in wet clothes after she wasn't allowed to use the toilet.
Plane crash pair a 'lovely couple'
Locals shocked and devastated by the death of a young couple in a plane crash.
Locals 'devastated' over plane crash
A young couple who died in a microlight plane crash were well liked and respected.
Hawaiian Airlines flying through Trump fallout
A US tourism chief's fears about the Trump impact are not being felt by Hawaiian Airlines.
Kaka Point microlight crash victims named
Police have released the names of two people killed in the microlight crash yesterday.
The one thing Gordon Ramsay won't eat
Despite owning a restaurant called Plane Food, Gordon Ramsay won't touch the real deal.
Air NZ admits cheap fares were a mistake
Air New Zealand has admitted cheap fares to Hawaii were a mistake.
Boeing, Airbus debut new planes
The newest planes made by Boeing and Airbus took to the skies.
Security dog death inquiry to take 6 wks
It will be mid-May when a report into the shooting of an airport security dog is released.
Fatal flight: Two dead in Catlins crash
A microlight crash in the South Island has killed two people.