![Plane departs London Airport with two windows missing and four others damaged](/pf/resources/images/placeholders/placeholder_l.png?d=793)
Plane departs London Airport with two windows missing and four others damaged
Passengers soon complained the cabin was cold and noisy.
Passengers soon complained the cabin was cold and noisy.
Passengers were nervous after hearing a fellow traveller would fly the plane.
Foran said contact centre wait times had fallen, but could still be 'clunky'.
Tourism Industry Aotearoa boss says sector grateful for support during Covid.
The secret button is a game changer, especially for those in the aisle seat.
The arrival of new airlines is great news for passengers.
The airline is thinking big as it faces more disruption due to engine issues.
How does Singapore Airlines Business Class fare on the Johannesburg to Auckland route?
What do Kiwis think of Air NZ's new choice of designer?
Air travel's not yet at pre-Covid levels, but ancillary revenue is breaking records.
Qantas continues its international rebuild as it faces flak at home.
Staff say they are living in a constant state of fear and anxiety.
The airline is also providing reusable cups in lounges as part of a sustainability drive.
A couple is furious after an airline's disgusting reason for not providing a wheelchair.
Competition is always good, especially when the competition’s this good.
The number of flights soars - and so does the pressure on Auckland Airport.
Qantas has the perfect passenger upgrade for misanthropes.
Delta is making its debut in NZ and United expanding its Auckland operation.
Why 16 hours inside an airport terminal was a joy not a bore.
Singapore Airlines took NZ Herald behind the scenes to lift the cork on in-flight drinks.
Airline to use Philippines contact centre for digital inquiries.
In a blast from the past, passengers can get a taste of First-Class – for a price.
United Airlines has revealed its new plan to help reduce boarding times.
The seasonal departure's a blow for travellers as the airline helped drive prices down.
"I know Christopher, he is very action-oriented," says Carrie Hurihanganui.
The airline says call centre service levels are still not up to scratch.
Each night, up to 50 trucks will transport approximately 600 tonnes of asphalt.
The Warbirds over Wānaka founder died yesterday, aged 85.
Federal police were quickly called to de-escalate the scene.