PremiumPremiumAirlinesWhat a global airport boss thought of his connection through AucklandThe industry leader says investment is needed to bring airports up to scratch.13 Oct 12:48 AM
PremiumPremiumAirlinesDefence Force: Firefighter shortage cuts Ōhakea option for diverted airlinersThere's a national shortage of qualified personnel and very limited training options.12 Oct 02:53 AM
TravelCause of London airport blaze that destroyed 1500 cars revealedUp to 50,000 passengers were affected by the 18-hour flight suspension.11 Oct 10:02 PM
TravelIs Business Class worth it? 17-hour flight in economy and business comparedBusiness Class is triple the cost but is it triple the quality?10 Oct 09:06 PM
TravelAirlines avoid Israel airspace as conflict causes flights to nowhere, travel chaosTravel is limited, with many airlines pausing operations after conflict broke out.10 Oct 08:18 PM
PremiumPremiumAirlinesHappy landings: What airlines and airports want from the next governmentNew Zealand's reputation with international airlines is at risk, says action report.10 Oct 04:14 AM
TravelOtter know better: Menagerie of smuggled animals break loose on Taipei planePassengers were alarmed to spot a menagerie of exotic animals crawling around the cabin.08 Oct 09:29 PM
New ZealandBomb threat at Queenstown Airport resolved, flights resumePassengers and staff were ordered to the carpark after a suspected bomb threat.05 Oct 10:41 PM
VideoFocus: Queenstown airport in lockdown after bomb threatHundreds of passengers have been stranded outside Queenstown Airport after an emergency security protocol was activated this morning at approximately 08.40am in response to a potential bomb alert. Video / James AllanWatch05 Oct 10:02 PM
TravelAirport shuts down after finding what looked like a bomb in a human skullExplosives specialists were immediately called to the airport to assess the object.04 Oct 02:07 AM
Travel'Give overweight travellers extra plane seats': Plus-size travel influencer asks for change'We’re not asking for luxury: we’re asking for basic dignity.'03 Oct 06:48 PM
TravelAuckland Airport trials express lane to cut unacceptable wait timesExpress lanes aim to ease congestion at Auckland's many layers of border screening.02 Oct 11:10 PM
TravelJetstar admits 'mistake' when refusing young family $1560 refundThe Aucklander knew his rights but the Jetstar employee didn't appear to.02 Oct 03:41 AM
PremiumPremiumNew Zealand'Why was I singled out?' Woman left distressed after pat-down search by airport staffFalse alerts by airport body scanners can lead to embarrassing pat-down searches.30 Sep 04:00 PM
TravelAir NZ's luggage tracker vs Apple Airtag: Which should you use?The national carrier rolled out its new luggage tracking service. But is it any good?29 Sep 05:47 AM
Travel'Film me!' Viral midair meltdowns only add to plane drama, says civil aviation rep'Film me - I'm Instagram famous!'27 Sep 11:00 PM
WorldInvasive gynaecological passenger examinations won’t be repeated, Qatar Airways exec saysFive women say they were taken off a flight at gunpoint and searched.27 Sep 09:55 PM
TravelTSA agents accused of stealing at Miami Airport security screeningThe agents appeared to have a slick operation but forgot about CCTV.27 Sep 07:00 AM
TravelAir NZ app will now tell you exactly where your luggage is - good news or notYou'll know be able to see where checked luggage is across the network.26 Sep 09:18 PM
Travel‘Sick’: Passenger says son's nut allergy led to family being kicked off flightTravellers were asked not bring nuts onto the plane, but a nasty surprise was on the menu.22 Sep 06:00 AM
New ZealandFocus: What is causing the chaos at the Auckland Airport?NZ Herald Focus got a behind the scenes look at Auckland International Airport after a series of lengthy delays and biosecurity processing wait times. Staff tell us what they’re doing now to prepare for the school holiday rush. Video / NZ HeraldWatch22 Sep 05:46 AM
TravelShould you upgrade your flight to Premium Economy? Comparing cabins on Singapore AirlinesTwo cabin classes, one airline, and a long journey to South Africa.21 Sep 12:00 AM
New ZealandAuckland Airport delays: Fears as 15,000 to arrive at 'madhouse' on SaturdayAuckland Airport offers travel tips as it predicts busy start to school holidays.20 Sep 07:28 PM
Travel15,000 passengers a day: Auckland Airport reveals busiest school holiday datesThe airport has asked for patience, especially at arrivals screening.19 Sep 10:17 PM
TravelWho disembarks first? Passenger’s mad dash sparks debateThe passenger's viral video shows him clearing 25 rows of seats in just 21 seconds.17 Sep 10:02 PM
TravelStop crowding the luggage carousel, says Paralympian'Can we all agree to publicly shame anybody who does this?'14 Sep 08:46 PM
Travel'Babies are not the problem' says Auckland mum abused for child's cries on planeShe claims the other Bali passengers made far worse noise than her 1yo.13 Sep 08:25 PM
TravelFlight departs Switzerland with 111 passengers and none of their luggageTravellers were shocked to discover not a single piece of luggage waiting at the carousel.12 Sep 10:14 PM
TravelDog missing at world’s busiest airport for 24 days, found at lastThe dog spent three weeks airside at Atlanta Airport, after breaking free in transit.12 Sep 02:26 AM
TravelKiwi couple sat next to farting dog on 13 hour flight seek refundAs the flight was fully booked, they could only be offered alternate seats in economy.11 Sep 03:54 AM
PremiumPremiumAirlinesDeparting Qantas boss leaves train wreck in his wakeOPINION: There is hardly a stakeholder group Qantas hasn’t antagonised.10 Sep 04:00 AM
TravelQatar Airways 'invasive' searches one reason for blocking 21 new flightsDoha aimed to double its 28 flights per week. Australia said no.08 Sep 05:00 AM
TravelClimate protesters strike budget airline boss with pies outside EU'I love cream cakes', says the outspoken budget airline boss.07 Sep 10:18 PM
PremiumPremiumAirlines'Shocker' - Nats on $33m Auckland Light Rail deal pre-election'This purchase shouldn’t have been agreed to when the election is next month.'07 Sep 04:00 AM