Family sue airline over 'body odour' insults and discrimination
The gate was closed behind them, and the family were given this insulting reason.
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Latest fromAirlines
Coronavirus: Air NZ to cut back Shanghai flights
The decision to pull back is due to a sharp fall in demand.
Coronavirus: Why Air NZ is still flying to China as other major airlines pull out
While other airlines are pulling back from China, Air NZ continues Shanghai service.
Watch: Another Air NZ 'rising star' belts out number on flight
Air New Zealand might be thinking about starting a cabin crew choir.
Coronavirus insurance alert: Allianz warning on new policies
Pandemic related claims on insurance bought from midday won't be covered.
British Airways, airlines halt all flights to China over coronavirus fears
Fears are spreading about the new virus, which has killed more than 130.
Bunks on a plane: the future of plane cabins revealed
The Crystal Cabin Awards is a showcase for the plane cabins of tomorrow.
Airfare skirmish: Air NZ and Airports NZ trade blows
There are plenty of lead-in deals but airports group points to overall fare rises.
Ask Away: Will pretending to be on honeymoon get us upgraded?
Will these four magic worlds summon up an instant fare upgrade?
Coronavirus: The risk to front line aviation workers
Union says employers have extra responsibility in an epidemic situation.
New lie-flat sleep product for economy travellers
Air New Zealand reveals new lie-flat prototype sleep product for economy passengers. Video / Supplied
This 63-year old sea plane is the future of travel
The New York Times: When the seaplane first flew into the skies in 1956, Elvis was king.
Why Trivago's trouble is helping keep travel agents cranking
Travel agents haven't died like dodos and online rivals' behaviour partly explains why.
Pilots warned of GPS blackouts in mysterious Navy tests
The NOTAM warns that GPS will be "unreliable or unavailable" at points this week.
Watch: Turning around an Air NZ A320 and how it could get quicker
Cameras at aircraft gates help build a picture of what's going right and wrong.
Air New Zealand programme manager for operational performance, Marianita Willis explaining how artificial intelligence is being used to turn around planes faster
Air New Zealand programme manager for operational performance, Marianita Willis explaining how artificial intelligence is being used to turn around planes faster. Video / Supplied
Pilot takes back-seat as the future of jet planes take flight
Is this self-piloting plane a vision of the future?
Mystery virus hits airline stocks, travel industry braces for impact
Experts are bracing for fallout if the mystery virus worsens.
Passengers arrested over Wifi hotspot name
Two passengers were removed from a plane over the curious name of their Wifi hotspot.
Shameless influencer's scam to get flight upgrade
With a leg brace and a lot of nerve, the influencer scammed his way into a bigger seat.
Flight check: Auckland to Nadi with Fiji Airways
An inside look at Fiji Airways' brand new plane, the Airbus A350-900 XWB.
New York non-stop: Air NZ's direct Christmas flights revealed
Air NZ has officially opened bookings for direct flights from Auckland to New York.
Flights disrupted as fog shrouds Wellington Airport
Travellers face a second day of disruption due to fog at Wellington Airport.
Why this active wear traveller was barred from business class lounge
COMMENT: If you're dressed well, doesn't it just make the whole travel thing better?
Qantas places temporary ban on snub-nose dog flights
Ban put in place after a spike in pet deaths in the last month.
Man dies at Auckland Airport after mid-air emergency on Jetstar flight
A mid-air emergency call was made from a Jetstar flight from the Gold Coast this afternoon
'Very close': Qantas flights came within 800m of each other
Captain given the all-clear to take off told said a landing Qantas jet came 'very close'.
Fuel dumping: Why would you dump tons of fuel on an LA school?
Long haul flights take off thousands of kg heavier than when they land.
Why haven't we fixed the middle seat yet?
Every year, new seat designs promise to change the flying. Why haven't they?
Woman 'scared' by creepy in-flight texts
Womans suing American Airlines over disturbing texts she received from an airline staffer.
Air NZ boss to staff: Where are we wasting money?
New Air NZ boss wants to know where money could be better spent.
What the Qantas flight to the Boxing Day test was like
Cricket fans on the flight had an important target - making the MCG by first ball.
Sailing on: Emirates back behind Team NZ, official airline of Cup
The airline has been a "stoic" supporter since 2004.
Boeing rocked by damning staff emails
Boeing plunged into crisis in March when one of its 737 Max airliners crashed.