Air NZ under pressure to review refund policy, clarify credit system
Air New Zealand outlines work underway on fare flexibility and refund details.
AdvertisementAdvertise with NZME.
Latest fromAirlines
Death of the business trip? The $1 trillion Covid wipeout
Nearly all meeting and event travel was canned or postponed indefinitely in the past year.
Covid 'catastrophe' - airlines dealt biggest ever financial blow
The world is more locked down now than ever says airline group
Air New Zealand re-opens Wellington regional lounge
Airline and airport welcome recovery in domestic travel
Travel bubble? The island that could welcome direct NZ flights by March
Hobart hasn't welcomed a direct New Zealand service for over 20 years.
Onlyfans model told to cover up with hi-vis vest on flight
'If I had small breasts I guarantee they wouldn't have said something.'
Grounded: Virgin Australia axes flights to NZ, Pacific Islands, Bali
The airline halts all short-haul international services until at least the end of June.
Emirates extends loyalty benefits as Covid-19 travel disruption drags on
Emirates is extending dates to qualify of loyalty scheme benefits.
Hijacking mystery left open as lead suspect dies
The well-groomed businessman-type successfully hijacked a flight from Portland.
Sir John Key on when he thinks NZ's borders will open again
Sir John Key speaks to the Herald about the borders, airlines and international travel.
Emirates boss on the key to flying again
Country head says crew vaccines and health passports key to restoring services.
Emirates and Team NZ: How to leverage the support
Airline says the trick will be leveraging sponsorship when flying resumes.
Covid-19: NZ-made immunity test could screen future travellers
A NZ-developed airport test could quickly screen travellers for immunity to coronavirus.
Last US airline bans emotional-support animals
Support animals are no longer free to roam about the cabin as new rulings take effect.
Emergency descent on Qantas Link flight blamed on blanket
Engineers discovered the cause of the emergency maneuver, dropping 5000m.
Air NZ's chairwoman: How the airline will climb out of Covid
The day pandemic hit home: 'The whole experience was apocalyptic. I shed tears.'
Business Hub: Dame Therese Walsh
Independent director and Chairman of Air New Zealand Dame Therese Walsh talks the ‘heartbreaking’ loss of over 4000 staff and the road ahead for the airline. Video / Annaleise Shortland
Emotional welcome: First quarantine-free flight lands in Auckland
Grandparents saw grandchildren for the first time; couple's daughter about to give birth
Tasman travel bubble not burst despite Aussie border setbacks
The one exception to the long-term travel ban has Aussies looking east.
Air NZ keeps options open, adds daily Cooks bubble service
With a glimmer of hope in the Pacific, the airline responds to MIQ cap and low-demand.
'Aere mai' Rarotonga: Airlines welcome one-way Cook Islands bubble
The first quarantine-free flights are being prepared for next week.
Jetstar picks holes in claim staff ate passenger's cherries
Jetstar said staff had done the woman a favour, taking fruit as excess luggage.
Cabin crew code: The saucy and secret language of flight teams
If you could understand half the stories flying round the cabin.
Flight attendant dead in bathtub: Man questioned over NYE kiss
CCTV shows the couple kissing in the hotel hallway, hours before Dacera's death.
Indonesia crash thwarts push to rehabilitate country's airlines
New York Times: Barely a year goes by without a major air accident in the Asian nation.
Passenger charged with punching mother of seat-kicking kids
"You do what you got to do," says defendant.
Hawaiian Airlines in holding pattern: 'This is a moving beast'
What airline staff are doing when their planes can't fly here.
Fears for passengers of missing plane after debris found
The passenger jet was carrying 62 people when it disappeared off the coast of Indonesia.
'We'll put this plane down': Pilot's ultimatum to unruly MAGA passengers
"We'll put this plane down in the middle of Kansas and dump people off - I don't care."
'Plane fell like lightning, exploded in water': Jet missing with 62 people on board
A passenger jet carrying 62 people has disappeared off the coast of Indonesia.
Fran O'Sullivan: Two big New Year business hangovers
COMMENT: Two issues which will not be resolved without some leadership in 2021.
The black box recordings: Haunting last words captured in fatal plane crashes
The cockpit voice recorder is one of the most haunting remains from a plane crash.
Travel may soon be possible — but will it be the same?
Covid highlighted our relationship with the planet and the chance to build back better.
China suspends flights to and from UK
The suspension comes in light of a new variant of the coronavirus in the UK.