TravelRansacked: Passenger's lost luggage burgled, left outside Auckland home for daysPassenger shocked to find her belongings pilfered after the lost luggage 'rigmarole'.19 Jan 06:30 PM
PremiumPremiumAirlinesPilots ‘appalled’ after passenger evades screening before Air NZ flightPassenger evaded screening and boarded domestic flight; new security measures possible.19 Jan 04:35 AM
PremiumPremiumAirlinesPilots call Covid experience 'surreal'Re-opening of China to air travel without restrictions a major milestone.19 Jan 04:24 AM
PremiumPremiumAirlinesAirfare pain: How airlines are clawing back heavy lossesA shortage of capacity means passengers are paying sky-high prices.19 Jan 04:22 AM
TravelQantas 737 diverts over 'mechanical issue'Qantas has suffered a second issue with their 737 fleet in as many days.19 Jan 02:57 AM
TravelMayday, CQD, SOS? Why do pilots use the Mayday distress signal?On Wednesday evening a Qantas flight made a radio call that got the world’s attention.19 Jan 01:34 AM
TravelNovice flight attendant’s $95k mistake on ‘first day’The crew member's disastrous debut ended in a big mistake and a long delay.17 Jan 10:00 PM
New Zealand'You stupid moron': Engineer punches pilot in head in cockpit; that was only the start of the sagaIt took the victim complaining to the CAA before attacker ended up in court.17 Jan 04:20 PM
TravelShort Haul flight is environmental enemy no 1. Is it time to revisit the Cook Strait Tunnel?Opinion: The Cook Strait is the site of New Zealand's most profligate air route.17 Jan 12:49 AM
TravelBlogger’s eerie selfie before Nepal plane crashShe shared a selfie on a doomed plane ahead of Nepal's worst plane crash.16 Jan 05:59 PM
TravelAudio clip reveals how two planes narrowly avoided disaster collision JFK AirportAn audio recording revealed which plane was in the wrong.15 Jan 11:43 PM
TravelOpen-and-shut case? Passengers tussle over plane blind, but who gets window rightsThe etiquette of plane shades and how to avoid 'windowless window' seats.12 Jan 10:24 PM
AirlinesAir NZ makes concessions to ensure premium customers keep their perksAir NZ offers final Covid support so frequent flyers don't get downgraded.12 Jan 10:17 PM
TravelUS passenger's unexpected mid-flight act on stranger divides"A whole new meaning to the mile high club," said one person.12 Jan 07:00 PM
Travel'Drunk Karen' cheered off Jetstar flight for allegedly being disorderlyPassengers broke into song as the woman was escorted off the aircraft.12 Jan 06:24 PM
Travel$100k raised for family of airport worker 'sucked into' jet engineThe airport worker was fatally injured, 'ingested into the engine' of a parked plane.11 Jan 10:51 PM
TravelMost punctual airports and airlines revealedTurbulent timetables and shortages see a dip in NZ on time performance.11 Jan 09:15 PM
TravelFlight delayed or cancelled? Experts share some adviceExperts share their tips for dealing with airline woes in the US.11 Jan 08:14 PM
TravelDisbelief as 50 passengers left on the tarmac by Go Air planeAn investigation is open as to how the service could leave half its passengers behind.10 Jan 11:36 PM
TravelUS airport finds 1.2 metre boa constrictor inside woman’s carry-onAdvice for passengers with 'asp-irations' to take their snake on a plane.10 Jan 04:16 AM
OpinionThomas Bywater‘Bring a book’: Air NZ apologises for screen outage on 17hr flightComment: How passengers got hooked on in-flight entertainment.10 Jan 01:45 AM
TravelHorror as plane door opens on Russian passenger flightBelongings were sucked into the void over the Siberian tundra.09 Jan 08:36 PM
TravelMan arrested after urinating on woman during an Air India flightThe banker was reportedly drunk when the incident took place in business class.09 Jan 07:00 PM
TravelSmooth criminal: Traveller caught smuggling gun onto plane in peanut butter jarsThe smooth ruse took a crunchy turn when the jars set off airport x-ray machines.09 Jan 06:48 AM
TravelPilot saves puppy abandoned by a traveller at San Francisco AirportThe fluffy traveller was ditched by his owner after arriving at SFO.09 Jan 06:32 AM
TravelMajor airline suggests passengers skip mealsThe option is described as the "ethical choice".09 Jan 02:26 AM
PremiumPremiumAirlines'Captain Aloha': Hawaiian Airlines’ NZ boss to mark a decade in chargeThe flight path could have been much different for Hawaiian Airlines boss Russell Williss.06 Jan 09:00 PM
PremiumPremiumBusinessPremium: Russell Williss looks towards 2023Hawaiian Airlines country manager Rusty Williss looks towards 2023 and gives an insight into what he loves about the job. Video / Dean Purcell Watch06 Jan 04:00 PM
TravelCancelled flight? Here's how much money you can ask forYes, you can often demand more than an airline will offer you.02 Jan 12:00 AM
PremiumPremiumAirlinesA ‘‘hell of a decade’' - challenges at the pointy end of travel for Malcolm Johnsss01 Jan 04:00 PM
AirlinesMissing bags misery: Airline group head ‘feels’ passengers’ frustrationResources may be stretched even thinner with the return of tourists from China.30 Dec 12:02 AM
PremiumPremiumAirlinesWill this summer’s bumpy flying restart signal what 2023 has in store for passengers?It could be 2025 until capacity is back to pre-Covid levels says airline group29 Dec 04:00 PM
PremiumPremiumAirlinesWhat China’s reopening means for New Zealand travel industryBefore the pandemic, China was NZ's second biggest tourism market.29 Dec 04:00 PM
PremiumPremiumAirlinesNew Kiwi head of global travel group: Where holiday costs are headingTravel veteran Andrew Bowman elected head of world body as agents recover from pandemic27 Dec 04:00 PM