Major airline accused of covering up accidents
Federal officials claim the airline and union resisted and delayed investigations.
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Latest fromAirlines
Airport boss says travellers are faking disabilities to bypass queues
Heathrow chief executive says they are aware of fraudulent requests for wheelchair use.
Cancelled flight? Here's how much money you can ask for
Yes, you can often demand more than an airline will offer you.
Gross reason cabin crew 'never use coffee machines' disproven
Tea and coffee drinkers, rejoice.
American travels 96-hours to Germany to fetch lost baggage
One traveller went to impressive lengths to be reunited with his luggage.
What colour is your suitcase? Airport boss blames random detail for luggage chaos
A black bag means bad luck according to the boss of a major European airport.
World's busiest airports revealed: Travellers rush back to the skies
Despite the lack of passengers, IATA recorded the most plane movements in a decade.
Rare footage reveals 'dark' hidden spaces where cabin crew sleep
An airline staffer has given a rare glimpse into the "dark" spaces cabin crew go to rest.
Backwash soup: Passenger reveals shockingly dirty air in Air NZ cabin
The air in the cabin was reportedly twice the recommended limit set by New Zealand.
Qantas pilot exposes behind-the-scenes airport chaos
"In my three decades with Qantas, I've never seen anything like it."
Passengers left stranded at Queenstown airport
July 24 2022 | People queue at Queenstown airport to try and rebook seats after flights were cancelled. Video / NZ Herald
NZ's first Boeing P-8A Poseidon
New Zealand is one of eight nations to have acquired the P-8 as their new multi-mission maritime patrol aircraft. Video / Boeing
Boom: United Airlines' supersonic carriers revealed
Ironically 'Boom' will be far quieter than the first generation supersonic planes.
Grounded and going nowhere: When airlines should give a refund if you end up stranded
Complaints have come in thick and fast after travellers' school holiday plans disrupted.
Why AirAsia X thinks it will be third time luckier in New Zealand
The price-cutting airline has been here before - it thinks it will be different this time.
Qantas under fire for rebooking baby on different flight to parents
The couple spent 20 hours on hold to fix the issue while on a trip through Europe.
'See you there!' US traveller told fly back to London for luggage
Passengers have been going to extreme lengths to be reunited with lost luggage...
Qantas loses bag then charges $420 excess luggage fee for replacement items
A Sydney woman says she will never fly Qantas again.
Trio emailed mid-air that their next flight is cancelled
The group were told to "book a new flight".
More consumer protection for stranded air passengers in holding pattern
Committee considering changes says more work needed before refunds like in EU and US.
AirAsia X returns to NZ - how far can it push down fares?
Fares have been eye-watering on the Tasman - Air Asia X reveals what it will charge.
Travel squeeze: Airmageddon at Heathrow could hit Kiwi travellers
'They are pushing the entire burden to airlines and travellers,' a major airline says.
'Stab in the heart': Ex-Air NZ flight attendants not welcomed back
Air NZ needs crew but former staff and ethics expert worried about recruitment now.
Air NZ extends Covid fare flexibility as illness woes ramp up
"We're not out of the woods yet," said AirNZ CEO Greg Foran.
'Embarrassing' hollow pillow travel hack rumbled by airport staff
A sneaky travel hack is making the rounds, but not everyone is impressed.
The eDream is over: How travellers fell out of love with OTAs
The pandemic has unveiled devious tricks and shortfalls of OTA travel deals.
Delta Air Lines fills private plane with 1000 bags and no passengers
Airlines are taking drastic measures amidst luggage chaos.
Editorial: What's behind the travel squeeze?
The perfect storm is back and this time it's engulfing travel.
Bringing back the luxe: Singapore Airlines returning first class to NZ
Premium capacity is building up and so are airfares.
Revealed: The best airline in the world - and where Air NZ ranked
Airlines judged by 11 key criteria including fleet age, passenger reviews and safety.
Delta deals: How a woman paid $585 for a flight but got $4900 back
The 30-year-old traveller reveals how she made money by boarding her flight.
Air NZ staff asked to volunteer extra hours to plug July gaps
Airline staff are being asked volunteer extra hours to keep flights on track.
Heathrow Airport takes extreme measure to solve summer chaos
UK's biggest airport urges airlines to stop selling tickets.
Cases of lost luggage piling up at Auckland from knock-on disruption
The airport says it is seeing 'downstream impacts' from luggage handling issues.