Air NZ complaint logjam: Wait of up to two months for email reply
Air NZ: 'At the moment our email response time is definitely not where we want it to be.'
Air NZ: 'At the moment our email response time is definitely not where we want it to be.'
Doctors, best dressed, dance competitions? How airlines should allocate upgrades.
Several punches were thrown as passengers attempted to separate the men.
The duo claim the process is racist and coercive.
It took her a good 10 seconds to tell anything was wrong.
An hour into the flight the passenger began acting eratically and lay in the aisle.
Knock on delays expected after the airport was evacuated and passengers rescreened.
Route a good performer for airline before Covid and NZers now snapping up seats.
Herald Business Traveller Review: Does Singapore Air's 'Goldilocks' product hit the mark?
NZ Herald Business Traveller Grant Bradley assesses Singapore Airlines' new Premium Economy. Video / Grant Bradley
Signature dish gets an overhaul as airline goes to streets of home base to expand menu.
Dubbed the 'Kylie Effect' - World Pride is expecting to see 500,000 visitors in Sydney.
Should you choose between staying up for food or extra sleep?
A passenger allegedly hit an Aussie flight attendant in the back with a crutch
If you choose to ignore it, there can be fatal consequences as one man almost discovered.
All crew will get this additional benefit to improve safety.
Vengeance is a dish best chewed an stuck to the back of the offender's scalp.
Air NZ points out it has an even cheaper fare to Hawaii - and explains how pricing works
'This is not a lost bag. This is my mobility. These are like my legs.'
The Singapore-based global investor also has views on where NZ is heading.
Hard-hit tourism will benefit and there's advice - and good news - for Kiwi travellers.
Do you know why airline staff get through so much sunscreen?
Passengers were stumped and in stitches as an awkward sound played on the PA.
Like all technical fields, airline staff love acronyms
Two passenger aircraft were involved in a collision at Europe's busiest runway.
A UK carrier has torn up its uniform guide and introduced 'preferred pronoun' badges.
The battery-powered plane named Alice could revolutionise regional travel.
The trained singer resorted to desperate measures, stranded in Thailand.
Sam Chui says Qantas will be watching NZ1 closely.
International capacity is pouring in and more flights usually lead to lower prices.