Most punctual airports and airlines revealed
Turbulent timetables and shortages see a dip in NZ on time performance.
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Latest fromAirlines
Flight delayed or cancelled? Experts share some advice
Experts share their tips for dealing with airline woes in the US.
Disbelief as 50 passengers left on the tarmac by Go Air plane
An investigation is open as to how the service could leave half its passengers behind.
US airport finds 1.2 metre boa constrictor inside woman’s carry-on
Advice for passengers with 'asp-irations' to take their snake on a plane.
‘Bring a book’: Air NZ apologises for screen outage on 17hr flight
Comment: How passengers got hooked on in-flight entertainment.
Horror as plane door opens on Russian passenger flight
Belongings were sucked into the void over the Siberian tundra.
Man arrested after urinating on woman during an Air India flight
The banker was reportedly drunk when the incident took place in business class.
Smooth criminal: Traveller caught smuggling gun onto plane in peanut butter jars
The smooth ruse took a crunchy turn when the jars set off airport x-ray machines.
Pilot saves puppy abandoned by a traveller at San Francisco Airport
The fluffy traveller was ditched by his owner after arriving at SFO.
'Captain Aloha': Hawaiian Airlines’ NZ boss to mark a decade in charge
The flight path could have been much different for Hawaiian Airlines boss Russell Williss.
Premium: Russell Williss looks towards 2023
Hawaiian Airlines country manager Rusty Williss looks towards 2023 and gives an insight into what he loves about the job. Video / Dean Purcell
Cancelled flight? Here's how much money you can ask for
Yes, you can often demand more than an airline will offer you.
Missing bags misery: Airline group head ‘feels’ passengers’ frustration
Resources may be stretched even thinner with the return of tourists from China.
What China’s reopening means for New Zealand travel industry
Before the pandemic, China was NZ's second biggest tourism market.
Will this summer’s bumpy flying restart signal what 2023 has in store for passengers?
It could be 2025 until capacity is back to pre-Covid levels says airline group
New Kiwi head of global travel group: Where holiday costs are heading
Travel veteran Andrew Bowman elected head of world body as agents recover from pandemic
This bag could get you kicked off an AirNZ or BA flight
One passenger is warning travellers against a popular bag that may be banned on flights.
This bag could get you kicked off an AirNZ or BA flight
One passenger is warning travellers against a popular bag that may be banned on flights.
Focus: Love in the air as families reunite before Christmas
Scenes from 'Love Actually' are playing out at airports across Aotearoa as families reunite after years of Covid disruptions. Video / NZ Herald
‘I am not your servant’: Fed-up flight attendant snaps at passenger
The flight attendant gave the entitled passenger a dressing down.
Air NZ's big schedule shake-up: 2000 flights switched
Airline is build more flexibility into schedule in case of disruption.
'Disgraceful service': Travellers furious at airlines losing luggage at Auckland Airport
Travellers have waited in six-hour queues and driven from Tauranga to hunt down bags.
‘Terrifying’: Passenger recounts crashing into ceiling during nightmare flight
Tiffany Reyes thought she was going to die when the plane hit severe turbulence.
Air New Zealand urges patience as crunch travel day looms
Tips to make busiest day as painless as possible.
Man caught sneaking 28 knives onto plane in carry-on bag
The man claimed his bag contained no sharp or pointed items.
The Great Escape: Where Kiwis have been travelling and the outlook for 2023
With borders open 'revenge travel' took off.
Some Air NZ domestic flights cost hundreds of dollars more than competition as holidays loom
National carrier more expensive than Jetstar in pre-Christmas rush.
Auckland Airport insider reveals tips for surviving the summer rush
From car parks to luggage hacks, an expert shares some top tips.
Mystery Plane: Elvis Presley’s private jet to go up for auction
It’ll be more a question of 'Labour of Love' than 'Love me Tender' for a budding restorer.
Squeezed airport’s plea: Don’t take frustration out on frontline staff
Workers 'there to help get you to your destination safely, not be abused'.
Transtasman boost: New Jetstar Auckland-Brisbane flight from $229
New flights welcome boost to underserved Tasman market.
Living the dream: Passenger wins praise for airbed travel hack
The 'genius' travel hack attracted praise - but also a fair share of jealousy.