PremiumPremiumAirlinesAir NZ’s Manila contract: Auckland contact centre firm asks why not keep it local?Airline to use Philippines contact centre for digital inquiries.26 Oct 01:00 AM
PremiumPremiumAirlinesAir NZ passengers can get taste of First Class in new leased aircraftIn a blast from the past, passengers can get a taste of First-Class – for a price.24 Oct 02:00 AM
TravelMajor airline’s huge window seat moveUnited Airlines has revealed its new plan to help reduce boarding times.22 Oct 12:33 AM
PremiumPremiumTravelFacial recognition is capturing people on their travels. But not everyone is smiling.You can already play - and pay - by face. But at what cost?20 Oct 09:30 PM
TravelDelta was going to change its loyalty programme - then travellers revoltedTravellers didn't like Delta's recent announcement - here's how they responded.20 Oct 01:49 AM
TravelDirect to Chicago: How does Air NZ's business premier stack up?What it's like to fly direct to the Windy City (the other one) in business premier.19 Oct 06:30 PM
PremiumPremiumAirlinesHawaiian Airlines cuts NZ route during winterThe seasonal departure's a blow for travellers as the airline helped drive prices down.19 Oct 03:00 AM
PremiumPremiumAirlinesAuckland Airport chief on her former boss - incoming PM Christopher Luxon"I know Christopher, he is very action-oriented," says Carrie Hurihanganui.19 Oct 02:32 AM
TravelAnger over airline CEO's 'inappropriate' act during Zoom meetingAn airline CEO has sparked controversy after posting a now-deleted photo.19 Oct 01:06 AM
PremiumPremiumAirlinesAir NZ’s radical move to tackle long contact centre waiting timesThe airline says call centre service levels are still not up to scratch.18 Oct 10:30 PM
TravelThe airline introducing 'child-free zones' on flightsAn airline has made the controversial move, and it's sparked a wild debate.18 Oct 10:15 PM
Travel'Can't make this s*** up': Flight cancelled after passenger defecates on the floorThe airline tactfully said 'additional cleaning' was the reason for the cancellation.18 Oct 07:17 PM
TravelErratic man forces Jetstar flight to abort after prompting argument about Palestine warFederal police were quickly called to de-escalate the scene.17 Oct 06:55 PM
TravelAirline forced to run extra flight to carry heavy team of athletesThe massive sportsmen were so heavy, they were deemed a safety risk.16 Oct 09:42 PM
TravelBizarre plane illusion stumps travellers on social mediaScience, magic, or a 'glitch in the maxtrix'? Travellers debate cause of optical illusion.16 Oct 07:57 PM
TravelCarry-on bags may become free when flying in the EUTravellers could be saying goodbye to confusing restrictions and hefty fees.15 Oct 09:17 PM
TravelFlight forced to u-turn after personal item in bathroom mistaken for a bombNo passenger claimed responsibility for the item.15 Oct 07:17 PM
PremiumPremiumAirlinesWhat a global airport boss thought of his connection through AucklandThe industry leader says investment is needed to bring airports up to scratch.13 Oct 12:48 AM
TravelTravellers left stranded following abrupt suspension of airline serviceCancellations were announced while passengers were waiting at the airport.12 Oct 07:44 PM
PremiumPremiumAirlinesDefence Force: Firefighter shortage cuts Ōhakea option for diverted airlinersThere's a national shortage of qualified personnel and very limited training options.12 Oct 02:53 AM
PremiumPremiumAirlinesWhy the outlook for Air New Zealand is clouding overAirline releases half-year guidance as it faces bumps ahead.11 Oct 10:28 PM
TravelCause of London airport blaze that destroyed 1500 cars revealedUp to 50,000 passengers were affected by the 18-hour flight suspension.11 Oct 10:02 PM
AirlinesRecord arrivals from India help boost tourist numbersIndia is the fifth-largest source of overseas visitors to New Zealand.10 Oct 10:55 PM
AirlinesQantas upheaval: Board chairman to quit scandal-hit airlineCleanout of board as Australian airline confronts 'reputational issues'.10 Oct 10:39 PM
TravelIs Business Class worth it? 17-hour flight in economy and business comparedBusiness Class is triple the cost but is it triple the quality?10 Oct 09:06 PM
TravelAirlines avoid Israel airspace as conflict causes flights to nowhere, travel chaosTravel is limited, with many airlines pausing operations after conflict broke out.10 Oct 08:18 PM
PremiumPremiumAirlinesHappy landings: What airlines and airports want from the next governmentNew Zealand's reputation with international airlines is at risk, says action report.10 Oct 04:14 AM
TravelAir NZ will be giving free food to five Kiwis; here's whyDo the likes of L&P gummies or lemon meringue popcorn tickle your tastebuds?09 Oct 07:58 PM
PremiumPremiumAirlines‘Holy s***, I never expected that’: Big payday for Kiwi travel firm bought by global giantRun out of an Orewa home, the business now has multi-billion-dollar backing.09 Oct 04:00 PM
TravelOtter know better: Menagerie of smuggled animals break loose on Taipei planePassengers were alarmed to spot a menagerie of exotic animals crawling around the cabin.08 Oct 09:29 PM
PremiumPremiumAirlinesBattleground route: Airline capacity to US soars on pre-Covid levelsLinks to North America surge this summer as capacity nears pre-pandemic levels.07 Oct 10:41 PM
TravelGot AirNZ Covid credits? The arline has just announced a key updateQantas waived expiry dates on credits last month. Will Air NZ do the same?05 Oct 11:48 PM
PremiumPremiumAirlinesEmirates cadet academy a fast track to the cockpit of a Boeing 777The $306K fee gets full board and uniforms - and training in sporty Embraer jets.05 Oct 04:00 AM
PremiumPremiumAirlinesHigh travel costs locked in as air travel heads back to pre-pandemic levelsStudy shows the eye-watering increases in airfares in this region.05 Oct 12:00 AM