Woman leaves 'emotional support dog' in airport after being told it couldn't fly
She was told she couldn't take her pet on the plane. So, she left the dog behind.
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Latest fromAirlines
Bear runs amok on Iraqi Airways flight in Dubai
An airline issued an apology this weekend after a live bear broke at Dubai airport.
Pilot hits out at 'selfish' and 'rude' passengers in viral video
"Put your junk where it belongs," said the irritated pilot.
When is a flight considered 'departed'? An NZ pilot explains
There are two things that must happen, an NZ pilot reveals.
Mum of two switches up plane seat swapping debate: ‘fine with me!’
'I love malicious compliance!'
The big comfort changes coming for Air NZ long-haul flights - even in economy class
Where more women fly on the airline and the "foundational truths" it faces.
Air traffic controllers shortage dents airlines' recovery
Financial Times: The shortages have caused delays and reduced schedules.
'Did she think that would work?': Man shocked at passenger's failed hack
Hundreds came to the woman's defence after the video went viral.
US moves to improve airplane bathrooms for people with disabilities
New York Times: New regulations seek to create better accessibility on aircraft.
Air NZ on the search for airports to juice up new generation planes
Air NZ needs airports to service battery or hydrogen demonstrator planes.
Emirates marks 20 years in NZ: How its A380 double-decker shook up the travel market
Emirates boss says capacity of big plane defied doubters as airline marks 20 years in NZ.
Travel hackers: How airport selfies are exposing travellers to cyber crime
That smug ‘airport selfie’ could be sharing more than jealousy online.
'Is business class worth the bother?': 3 flights, 3 cabin classes on an Emirates A380
If you’ve ever considered treating yourself to an upgrade, this is the guide for you.
Going on holiday? Don’t forget to do this one thing before departing
This trick could pay off in the long run, literally.
Climate goals could leave places like NZ 'priced out' of aviation, say airports
Australia and New Zealand could be 'priced out' of future air travel.
'We are dismayed': Parents of Football Ferns' captain go to war with Air NZ
The couple paid $27,000 for business class fares to see their daughter play.
The China rebuild: Long road back for valuable tourist market
China was NZ's fastest-growing visitor market - until Covid-19 hit.
'Massive queues' at Wellington Airport after baggage belt fault
There is a "contingency plan" in place, according to an airport spokesperson.
Revealed: The eye-watering cost of Air NZ’s new business class seats
The airline acknowledges its existing cabin is lagging the competition.
Greenpeace reveal sad reason travellers won't swap flights for rail
The organisation proposes 'climate tickets' as a key part of the solution.
Secrets of the bar at 38,000 feet: What drove the airline boss to install it
The president of Emirates says Airbus had to be pushed hard to install a lounge bar.
We review Air NZ’s boozy new offering for passengers
The airline said passengers have been 'craving' a cocktail drink option.
Air New Zealand introduces new business class menu
Air New Zealand is promising a treasure trove of flavours and ingredients in its new menus for Business Premier customers. Video / Dean Purcell
What the cluck? Catering blunder sees flight meals replaced with KFC
BA staff were forced to "wing it" after a catering malfunction left them short of food.
Air NZ’s big food upgrade has a catch - you need to be up the front of the plane to enjoy it
Airline goes local for premium passengers' new food, cocktails and wine.
Climate change and hotter summers threaten aviation, says Airline CEO
Are airlines the culprit or the victim of climate change? Possibly both, says United.
Air NZ pilot explains bizarre flight route diversion
Chief pilot explains why planes take a seemingly indirect route.
Air NZ turnaround in fortune set to make corporate history
Airline was forecasting a loss at beginning of the year, now a whopper profit
Editorial: Tourist operators must keep innovating
Our editorial on low levels of investment in R&D as digital and AI revolution looms.
The push for passport-free travel between NZ and Australia
Call to speed up travel comes ahead of meeting of PMs.
High stakes: What tourism businesses need to do to cash in on $37b of spending
Firms warned they can't rely on pre-pandemic tactics.
Why international travel has just become more attractive
Ticket prices soared in the past 18 months but inflation data shows they're heading down.
Air NZ vs Qantas: Which amenities kit is the best?
From bag to beauty products, we discover an obvious winner.