Jetstar admits 'mistake' when refusing young family $1560 refund
The Aucklander knew his rights but the Jetstar employee didn't appear to.
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This country is ditching passports for international flights
Another country is close behind, in what could become a 'new normal'.
Air NZ's luggage tracker vs Apple Airtag: Which should you use?
The national carrier rolled out its new luggage tracking service. But is it any good?
Airline add-ons: The extras costing passengers billions
How ancillary revenue helped power up airlines including Air NZ after Covid.
'Film me!' Viral midair meltdowns only add to plane drama, says civil aviation rep
'Film me - I'm Instagram famous!'
Invasive gynaecological passenger examinations won’t be repeated, Qatar Airways exec says
Five women say they were taken off a flight at gunpoint and searched.
US man indicted on charges of trying to open plane door, attacking crew with spoon
The man went on a midair rant and tried to stab a crewmember with a modified metal spoon.
Air NZ app will now tell you exactly where your luggage is - good news or not
You'll know be able to see where checked luggage is across the network.
Vanuatu passengers stranded as country's sole Boeing 737 is grounded, again
Mechanical issues the mean national airline’s sole 737 has been grounded once more.
How a storied national airline became reviled in its own country
New York Times: A string of scandals has left Qantas near the bottom of public opinion.
Airfare wars: New carrier puts more capacity on popular US route
US airline responds to strong booking for new route before debut flight.
Christopher Niesche: Qantas scandals show bosses are boys in a bubble
OPINION: Investors are wondering why Qantas CEO Alan Joyce got away with so much.
‘Sick’: Passenger says son's nut allergy led to family being kicked off flight
Travellers were asked not bring nuts onto the plane, but a nasty surprise was on the menu.
Jetstar gears up for school holiday, slashes airfares
Airline takes a pop at rival Air NZ with $30 fare promotion.
Airlines and Auckland Airport trade blows over travel chaos
Airlines say service unacceptable but airport says flight delays big problem.
The big winners from the $1b taxpayer air freight scheme
The subsidies were introduced soon after the pandemic hit in 2020.
Kiwis seated by 'farting dog' refunded - but more can be done to stop flight flatulence
Travellers who raised a stink about being seated next to a flatulent dog won a refund.
Corporate boss's pay for four weeks working at Qantas
Former Air NZ exec gets equity grant; fallout from Qantas controversy.
Auckland Airport chaos: ‘It just looks so bad for the gateway’
A tourism leader is worried a potentially busy season is off to a bad start.
Flight Centre global brand boss: How to make the best of good deals coming back
Air fares are showing signs of easing
Should you upgrade your flight to Premium Economy? Comparing cabins on Singapore Airlines
Two cabin classes, one airline, and a long journey to South Africa.
'Profoundly disturbed': iPhone allegedly taped to aeroplane toilet to record teen girl
The family say they believe it was put there to record her by a member of the crew.
15,000 passengers a day: Auckland Airport reveals busiest school holiday dates
The airport has asked for patience, especially at arrivals screening.
Qantas keeps the faith in Warriors making the NRL grand final - with an out clause for fans
The airline is temporarily knocking down the price of fares across the Tasman.
Who disembarks first? Passenger’s mad dash sparks debate
The passenger's viral video shows him clearing 25 rows of seats in just 21 seconds.
Cruise season bonanza: Record summer in store
Australasia is seen as among the most vibrant, although the impact of ships is questioned.
Horror turbulence rocks transtasman flight as winds blast the South Island
Passengers described a sensation of losing height rapidly for around two seconds.
Stop crowding the luggage carousel, says Paralympian
'Can we all agree to publicly shame anybody who does this?'
Inside Emirates’ nerve centre: Keeping the world’s biggest longhaul fleet flying
And the man who has hundreds of flights under his watch every day.
'Babies are not the problem' says Auckland mum abused for child's cries on plane
She claims the other Bali passengers made far worse noise than her 1yo.
Fresh blow for Qantas: Court finds airline illegally sacked 1700 workers
Under-fire airline suffers a fresh blow as court rules on mass sacking.
Flight departs Switzerland with 111 passengers and none of their luggage
Travellers were shocked to discover not a single piece of luggage waiting at the carousel.
Russian passenger jet makes crash landing in field with 170 onboard
Ural Airlines rejects A320 crash landing was due to sanctions on parts.
Dog missing at world’s busiest airport for 24 days, found at last
The dog spent three weeks airside at Atlanta Airport, after breaking free in transit.