Passengers claim the five-hour delay was only the beginning.

A video reveals how the phone fared after falling 5km.

A warning light that could have indicated a problem had lit up three times previously.

Jonathan Dunn said his remarks to the captain were intended as a joke.

There have been rare instances of holes opening in the fuselages of airliners.

It was a flight attendant who had to inform pilots of the cabin fire.

'You only live once, but you can celebrate New Year's Eve twice!'

Got a flight to catch in Bogota? You’d better be on time to the airport.

Coast guard plane under the impression it had "permission to use the runway".

The 68-seat ATR72-500 aircraft could be a regular sight over Whanganui skies.

Passengers were left scrambling to find emergency lodging at the peak holiday time.

'I don’t recommend other people do it.'

From check-in to the boarding gate the solo traveller was sure something was missing.

There are few travel topics more divisive than the etiquette of trading plane seats.

The man was told he could not fly for one bizarre reason.

And for Kiwis flying to their Xmas destination, here are tips to make the trip easier.

A passenger has been arrested for allegedly stealing $34k from travellers’ carry-on bag.

Auckland Airport has hired extra staff to assist travellers.

The airline is recording nearly 50 incidents of unruly behaviour a week.

Airline deals with about 200 reports of problem passengers every month.