Six-day baggage battle with Jetstar
A Kiwi woman's lost suitcase went to cities around the world that she did not during a six-day battle with Jetstar to have her luggage returned.
A Kiwi woman's lost suitcase went to cities around the world that she did not during a six-day battle with Jetstar to have her luggage returned.
Air NZ says it's business as usual, despite an inquiry into a crash in San Francisco finding the complexity of the Boeing 777 was to blame.
Singapore's Changi Airport will slash fees from next month as airline customers face a tough operating environment and the hub faces increased competition from the Middle East.
Overseas holiday arrivals hit a new high last month, reaching 64,000 - up 12.8 per cent on the same month a year ago.
Edward Gamson was looking forward to viewing the Moorish architecture of Granada. Instead, he was seated on a plane to Grenada. Now he's suing British Airways.
New air traffic management systems are planned for NZ, replacing decades-old technology, promising to cut flight times and save the aviation industry up to $2 billion.
Boeing won its biggest order from a Chinese carrier as China Eastern Airlines agreed to buy 80 737 jets valued at $7.4 billion.
Asia's biggest budget carrier has set a target for its India venture to break even in four months.
The widow of NZer Paul Weeks, who was on Malaysia Airlines Flight MH370 when it vanished, has hit out at the Kiwi author of a new novella.
Boeing's iconic 747 jumbo jet is gliding deeper into its twilight years, with a new Air Force One fleet offering the strongest sales prospect for a passenger model that no longer fits most airlines' needs.
Singapore's Changi Airport, a traditional stopover for New Zealanders but facing increased pressure from other airports in the Middle East, is expanding rapidly.
Airline chiefs have voted to support tough measures to deal with the growing problem of out-of-control passengers, who are often fuelled by excess alcohol.
Aircraft will have to fly higher and faster over some Auckland suburbs in a new flight path to Auckland Airport after residents complained the noise had become intolerable.
A controversial landing trial into Auckland Airport will be restarted next year, a report recommends - but with a higher altitude over certain suburbs.
Australia's lead agency during the hunt for the missing Malaysia Airline's jet appears to back US Navy officer's claims 'pings' heard were not from the flight's black boxes.
It's a delicate challenge for any cabin crew: how do you deal with a passenger who has died in mid-flight?
Boeing's 787 Dreamliner will be allowed to fly farther on some long over-water trips after US regulators concluded it has proved its reliability.
More airlines are getting rid of their first-class service with only a few carriers able to sustain top-end cabins, says a report.
An Air New Zealand flight was delayed after a woman walked on to the plane without a ticket.
The family of MH370 pilot Zaharie Ahmad Shah have spoken for the first time in a bid to clear up "untrue" rumours about his involvement in the disappearance.
Airlines need to crack down on 'Mr Big Bags' so aircraft board faster and everyone gets locker space.
Air New Zealand and Tourism New Zealand will extend a $20 million marketing partnership to promote the country in important markets over the next year.
Ryanair is forecasting a return to growth this year after the first profit decline in five years.
Air New Zealand and Tourism New Zealand will extend a $20 million marketing partnership to promote the country in key overseas markets.
As much as airports and airlines like to talk about improving passengers' lot, they rarely deliver.
Air New Zealand says it is assessing the viability of new routes to Pacific Rim destinations but has "no current plans" to fly to Denver.
Boeing will sell 50 737 aircraft worth at least $3.8 billion to a low-cost carrier, as a loosening of Chinese government controls on low-cost travel stokes demand expectations.