Last week, reader Simon Gilmore asked what had happened to the observation lounge at Auckland Airport. Here's the reply from airport management.

As security lines spiral out of control in the US, one airport has found a novel way to lighten the mood - send in the clowns!

A fully booked SpiceJet flight reportedly left more than 40 passengers on the tarmac and was getting ready to take off before the mistake was discovered.

"You have too many old, worn out and overweight flight attendants on this flight. There are also a few who are clearly 'alternative lifestyle'."

A British father has lashed out against American Airlines after he says his flight was cancelled, his luggage was lost and he was unable to fly home to see his family.

Newcomer Hong Kong Airlines has business fares out that will undercut rivals when it starts flying to NZ in November.

Los Angeles Airport is promising an improved experience for passengers as it finishes a series of projects in a multi-billion dollar upgrade.

The lure of those tiny liquor bottles proved too much to resist for one US flight attendant, who now faces jail time.

Hong Kong Airlines will start daily services to Auckland in November, the latest in a growing number of carriers to serve New Zealand.

A parade of Persian Gulf emirs in flowing white dishdashas took turns announcing orders for new jets worth more than the gross domestic product of two-thirds of the world's nations.

Singapore's premier cabins are getting a luxurious upgrade - including aviation's widest lie-flat bed.

A new deal between New Zealand and India opens the door for a direct flight between the two countries.

Zurich Airport is a sprawling affair with too many smoking lounges.

A video capturing the moment when lightning struck a plane en route to London's Heathrow Airport has emerged.

Sometimes, babies decide to enter the world at the most inconvenient of times, like when you're speeding along 40,000 feet above the ground.

In-flight wireless Internet connections are almost universally available. They're also almost universally unreliable, slow and expensive.

Having your bag misplaced by an airline has always been one of the ultimate annoyances for travellers - but it seems these incidents are on the decline.

Jetstar has apologised to a Queensland mother who was asked to cover up while expressing breast milk during a flight from Brisbane to Townsville.

In these heady days for airlines, when they "own" hub cities and can charge $500 to change a ticket, one might wonder what happened to entrepreneurs.

More than 1500 planes have been targeted in laser attacks in the last year, putting passengers and crew at risk .

Australian media has reported Luxon resigned from the Virgin board after a bid to replace the Virgin CEO.

Dramatic footage shows the moment a Boeing 737 was engulfed in smoke after its wheel locked on landing.

The non-stop flight is a mere one hour, 25 minutes from Princess Juliana Airport to the Dominican Republic capital.

Hot competition across the Pacific has resulted in fares falling as low as $328 for return flights.

A South American airline has been prosecuted for enabling a Brazilian passenger to bypass a do not board directive for a flight headed to New Zealand.

Vanessa Traille has tried to leave the airline industry behind, but she always seems to be holding a return ticket.

Singapore Airlines is seen as a possible buyer of Air New Zealand's 25.9 per cent stake in Virgin Australia if it opts to sell out.

From huge loss to soaring profit, the Aussie airline has made a dramatic turnaround.

Ryanair plans to give passengers still unconvinced by the service a platform to make their gripes clear.

Footage has emerged of the moment an Airbus plane crashed to the ground while being moved.