AirlinesOops! Malaysia Airlines' big NZ mix-upA high profile mix-up of our cities leaves carrier blushing.18 Apr 07:14 PM
AirlinesHow air fiasco could've been preventedOverbooking has likely contributed to the rising "load factors" in the airline industry.17 Apr 08:11 PM
WorldHow airline added insult to injuryUnited Airlines failed to remove the man's luggage from the flight they dragged him off.15 Apr 07:18 PM
EditorialEditorial: A booked seat is not sacredIf airlines must overbook flights they should "bump" people gently.15 Apr 05:00 PM
OpinionJack TameJack Tame: Apologising a sign of decencyCOMMENT: Ask CEO of United Airlines if he thinks all publicity is good publicity.15 Apr 05:00 PM
New Zealand'Just hard luck': Dozens bumped off flightsBad weather meant dozens of passengers were bumped off a Melbourne to Christchurch flight.15 Apr 02:54 AM
AirlinesHow to avoid being bumped off flightsSome inside knowledge and tips to lessen the chance of being bumped off a flight.15 Apr 02:30 AM
WorldPublic apology is an art to masterUnited Airlines is learning how to say sorry with feeling, says Guy Kelly.14 Apr 05:00 PM
AirlinesUnited broke its contract with frequent fliersThe contract included with every ticket suggests United in fact breached its contract.13 Apr 10:12 PM
OpinionLessons from the United Airlines debacleUnited Airlines is in a major crisis after it decided to "re-accommodate" a passenger.13 Apr 08:37 PM
WorldPlane victim's daughter speaks outDaughter of dragged man says she's "shocked and sickened" by his treatment.13 Apr 06:48 PM
WorldWhat we didn't see: 'You can drag me'New video shows the moments that led to David Dao being violently dragged from the flight.12 Apr 10:06 PM
AirlinesAmerican Airlines suspends flying to NZAmerican Airlines will cancel flights here for two months.12 Apr 09:36 PM
AirlinesUnited chief's TV apology to passengerEmbattled United CEO accepts responsibility for treatment of passenger.12 Apr 07:23 PM
TravelIf bumped, ask for cashAfter the United incident, passengers should know their rights.11 Apr 09:46 PM
WorldDark past of man dragged off flightIt has been revealed the doctor once traded drugs for sex with a patient.11 Apr 07:56 PM
WorldOutrage as CEO defends staff's actionsThe airline's stock price wobbled, memes exploded and disturbing videos of it were shared.11 Apr 06:33 PM
TravelRoyal Jordanian does it againJordan's national carrier has rubbed salt in the wounds of United Airline with one tweet.11 Apr 03:00 AM
AirlinesAir NZ among top airlines in worldAir New Zealand has been recognised among top airlines in a new travellers' survey.11 Apr 01:32 AM
AirlinesOverbooked flights in NZ - what happens?Airlines within New Zealand overbook flights, but say this rarely causes problems.10 Apr 10:17 PM
WorldUnited: Passenger incident 'unsettling'Officer stood down after doctor hauled, battered and limp, from overbooked United flight.10 Apr 05:53 PM
TravelSave on flights with airline mistakesPouncing on "mistake fares" could save you $1000 on flights, according to a travel expert.10 Apr 01:53 AM
AirlinesWhat Qantas Wi-Fi is really likeHow does in-flight Wi-Fi really stack up on a Qantas plane?07 Apr 09:45 PM
AirlinesFirm where 46,000 a year want to workJodie King deals with more than 46,000 people applying for jobs at Air New Zealand.07 Apr 05:00 PM
AirlinesLondon-Sydney flights possible in 5 yearsQantas CEO says Sydney-London and Melbourne-London route has 'real possibility'.06 Apr 09:51 PM
AirlinesPlan to power aircraft with trashCathay Pacific has taken a stake in a company producing bio fuel out of city waste.06 Apr 04:00 AM
TravelWorld's shortest international flight cannedThe eight minute flight proved too costly and did not attract enough passengers.06 Apr 03:33 AM
TravelAirline innovations revealedWider seats, faster service and even fresh pancakes are some of the latest airline perks.05 Apr 12:46 AM
AirlinesWhich is the biggest airline of them all?Figures from aviation consultants OAG reveal where the biggest airlines are concentrated.04 Apr 11:37 PM
TravelPensioner refused access to airline toiletThe 87-year-old woman sat in wet clothes after she wasn't allowed to use the toilet.04 Apr 02:18 AM
AirlinesHawaiian Airlines flying through Trump falloutA US tourism chief's fears about the Trump impact are not being felt by Hawaiian Airlines.03 Apr 04:48 AM
BusinessWatch: Kiwis flying to HawaiiHawaiian Airlines president and CEO Mark Dunkerley on the airline's four years serving the Auckland-Honolulu routeWatch03 Apr 03:51 AM
TravelThe one thing Gordon Ramsay won't eatDespite owning a restaurant called Plane Food, Gordon Ramsay won't touch the real deal.03 Apr 02:50 AM