What can you do if your airline goes bust?
A recent spate of airline insolvencies has travellers asking what's covered.
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Latest fromAirlines
Ocean Flyer's commercial seaglider project signs multimillion dollar financing deal
The bold Hawke's Bay initiative gets international support.
Destinations making the biggest return with Kiwi tourists revealed by NZ Travel Stats
Newly published travel figures show a big shift in movements across the NZ border.
Noumea airport grounds all flights
Blockades erected at the island's roads, travellers trapped during unrest.
Girlfriend forced to fly economy while boyfriend splashes out on first class flights
Couples who travel together, stay together. Unless one of you earns a bigger paycheck.
Travel’s big bounce: Tourist numbers recovering and Kiwis are taking off
Last year's soggy tourism recovery is a drag on the economy, says Kiwibank.
Airlines fight 'junk fees' rule, sue US government for right to charge seat selection
Airlines strike back in the war on hidden fees.
Woman reveals shocking amount spent taking her dog on a 1-month Italy trip
The 23-year-old said the four-figure expense was "totally worth it".
'Lolly scramble' Stranded Kiwis pay thousands for Vanuatu charter fares home
94 lucky travellers they were able to fly home on a charter flight from Espiritu Santo.
Will international flights get cheaper? Air NZ CEO and Auckland Airport respond
Bosses from the airline and the airport reveal whether Kiwis can hope for a fall in fares.
Soaring airfares: International prices up 7.2% in a month
Sliding accommodation prices provide some good news for travellers.
Plane passenger climbs into the overhead bin for a nap, no one knows why
It's not the first time a passenger has inexplicably crawled into the tight compartment.
Stranded Air Vanuatu passengers have few options but to await decisions
A Northland couple just want to go home but Kiwis have to fly via Australia or Fiji.
Hundreds of passengers stranded as Air Vanuatu liquidation confirmed
Plagued by technical faults for months, the airline filed for insolvency on Monday.
Air rage: Wild scenes on flight as argument over seat turns violent
Flight BR08 erupted in violence over a reported misunderstanding over seating.
Flight Centre survey finds what business travellers want
Data provides insights for providers of services for travellers.
'What more can I do?' Qantas rejects stricken passenger’s ‘compassionate’ refund claim
A stricken former pilot was shocked to hear he did not qualify for 'compassionate' terms.
Does Jetstar still owe you compensation? Airline admits 'letting down' travellers
Jetstar admits to failing to compensate Kiwi travellers, despite legal requirements.
Flight delayed? Air NZ reveal the most common reason for late flights
The cause is behind one-third of delayed flights, Air NZ's Chief Operating Officer says.
This airport hasn't lost a piece of luggage is 30 years. Here's how it does it
The staff don't see the streak as remarkable but say it's just a job well done.
Switcheroo: New face at the top of House of Travel is industry veteran
The industry veteran is replacing Bruce Parton.
Transtasman passengers hit by Qantas ‘ghost flights’ in line for $500 in compo
Airline ordered to pay A$120m after 'falling short' over flight disruption.
Aussie airport auction: Wedding dress, Lionel Messi’s autograph among oddest lost listings
There are also more than 120 bottles of duty free liquor, absentmindedly left at the gate.
House insurance, Qantas sale and Watercare deal | Focus Morning Bulletin May 6, 2024
Insurance costs for houses rise, Qantas launches global sale and Aucklanders dodge 26 per cent water rates hike in the latest NZ Herald headlines. Video / NZ Herald
Air New Zealand longhaul fleet faces years of disruption
Airlines around the world faced with delays in repairing planes and getting new ones.
New York return for $1499: Qantas fires hot shot in airfare battle to the US
The Australian airline marks a year of Auckland-New York flights with an airfare deal.
Soaring airfares: Air NZ happy 'to open the books' as political heat grows
Government not ruling out market study of domestic ticket prices.
Emirates' new amenity kits brag an Italian designer label
The Dubai-based airline has continued its partnership with a high-end fashion brand.
Second Boeing whistleblower dies
The auditor who was fired by Boeing last April was described as being in good health.
Barrier Air spreads wings to Bay of Islands to shake-up national carrier
The competition comes as domestic airfares found to be the least competitive market in NZ.
How do I claim a flight refund? It's become much easier for some Kiwi travellers
Here's exactly what you need to know about the major announcement.
Watch: What Auckland Airport's new $3.9b terminal looks like
New terminal opening within five years - no turning back after airline criticism of cost.
Man forced to pay airline $35,000 following argument with girlfriend mid-flight
The man later threatened to "mess up the plane" in a rage.
Editorial: Time to turn the spotlight on to airline behaviour
OPINION: Dearth of data on price, performance a challenge for passengers, policy-makers.