Kiwi family stranded in US after IT outage 'chaos' pleads for Air NZ to ‘get us home’
“All the communication is, ‘Go to the app, give them a call’, but it leads nowhere”.
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Boeing required to make safety checks after engine fire
Boeing to conduct safety checks following a “serious incident" with its aircraft in 2023.
Air New Zealand’s Kiri Hannifin: ‘I live in my own skin - it’s pretty much all I’ve got’
The former face of Countdown has had to balance business and strongly held social values
Why is the internet down worldwide? Everything you need to know
Companies across the globe are struggling to get online.
Mood lighting: How Qantas plans to help cut jetlag on world's longest flights
The airline's non-stop flights from Sydney to London and New York will start from 2026.
Record demand to visit NZ city in winter spurs airline to add 250 extra flights
This is the 13th year the airline has increased capacity over winter due to demand.
3 things you should never do on a plane, according to a flight attendant
A flight attendant reveals what is and what isn't kosher on a flight.
Bids lodged with Air Vanuatu liquidators to take over embattled carrier
Will the airline's grounded planes get to fly again?
Air NZ and Jetstar launched sales - but are Kiwis really getting a deal?
It seems like battle of the bargains but Consumer NZ says prices are still high.
Woman explains why she denied a child her first-class plane seat
'I felt really awkward. I understand that it was disappointing for the kid.'
Who loses most in Auckland Airport v airlines pricing stoush
Regulator says airport targeting excess profits of more than $226 million over five years.
'Passengers are paying': Airlines step up attack over Auckland Airport prices
Although regulator says work programme is reasonable, airlines insist it's too costly.
She pinched a woman's plane seat. This unnerving comment got her to move
The woman had no time for 'plane seat bandits'.
Back to the drawing board: Auckland Airport prepared to lower prices after ComCom ruling
The commission finds airport’s charges are in excess of what is reasonable.
Auckland Airport charges too high - Commerce Commission
Regulator says airport on track for $200m excess profit.
Battlelines being redrawn as call on Auckland Airport prices looming
Airport says it needs to cover cost of building, airlines say its spending too much.
Air New Zealand boss on delays: 'It’s got to improve – I accept that'
The airline fronts up to questions on delays and debit card charges and wheelchair policy.
Why a cup of tea prompted an American to sue JetBlue for $2.5m
A lawsuit claims the traveller has experienced 'mental anguish' since the flight.
Aloha: Hawaiian Airlines extends its seasonal service to NZ
Airline capturing school holidays with expansion of schedule.
'I was basically scalped': Kiwi who broke neck after plane dropped 54m takes first steps
Auckland man was severely injured during flight which dropped 54m in less than a second.
Why Air NZ is doubling down on Dreamliners despite Boeing woes
Airline says planes have been a game-changer for the last 10 years.
Visitor numbers to NZ still at around 80% of pre-Covid levels
The recovery shows Kiwis taking holidays overseas is far stronger.
Where Kiwis stash their cash on holiday overseas
Mastercard survey also finds Kiwis are bringing home a fortune in loose change.
Passenger slips in a puddle of Baileys. Now an airline owes him up to $8.4m
'I was told I went 2m in the air.'
Never flown with Hainan Airlines? You'll be pleasantly surprised
What it's like to fly to China with Hainan Airlines.
Is it a bad idea to drink alcohol on a plane?
Drinking on a plane? Here’s what you should know about the health risks.
Air New Zealand jobs on the line in cost-cutting drive
Airline says none of the jobs going are on the frontline.
Plane makes emergency landing after passengers served spoiled food
Passengers on board the Delta Airlines flight were served "spoiled" food.
Pop star claims she wasn't allowed to board plane. Airline says otherwise
Sharon Corr claims Ryanair refused to let her board because she had her violin.
Travelling through US airports now easier for some Air NZ passengers
Travelling through US Airports is going to be a breeze for these eligible passengers.
'Hooked to the roof': Severe turbulence injures up to 30 passengers
Up to 30 people have been injured following severe turbulence.
Passengers on 11-hour flight from London shocked where they ended up
They weren't even on the right continent.