TravelAir NZ makes shock announcement about Bali flightsThe airline has made a major change to its direct service.06 Jun 08:59 PM
New ZealandBird strike delays Air New Zealand flightPassengers had to disembark and the plane was returned to the gate for inspection.31 May 03:57 AM
TravelThe safest country to give your kids an (enjoyable) culture shockCoax your kids out of their comfort zone.30 May 07:00 AM
TravelWorld’s Best Airline 2024: Gulf carrier knocks Air NZ off top spotAir NZ has consolation prizes but failed to make the Top Three podium.29 May 10:31 PM
AirlinesAir NZ's message to dead man: 'We’re sorry your plans have changed'Woman whose father died shocked at time taken to reverse a credit card payment.29 May 05:00 PM
TravelAir New Zealand quietly doubles overweight luggage fees in price reviewAncilary luggage fees were increased 30 to 100 per cent, without warning.28 May 12:02 AM
New ZealandAir NZ flight pulls out of two take offs after potential bird strike, engine issuePassengers were caught off-guard when the pilot braked suddenly while taking off.27 May 07:39 AM
Travel newsAir NZ passengers’ five-hour ordeal as Dunedin journey becomes flight to nowhereIt would have been quicker to fly to Australia, one plane spotter remarked.23 May 11:55 PM
New Zealand'Pretty hellish': Kiwis on first evacuation flight from Noumea describe ‘frightening’ experienceFirst evacuees say they are very grateful to be back in New Zealand.21 May 05:39 PM
New ZealandNZDF flight rescuing 50 stranded Kiwis from New Caledonia lands in AucklandA Hercules plane has brought home the first 50 Kiwis from Noumea tonight.21 May 10:21 AM
New ZealandAir NZ won't fly to New Caledonia for another five days amid unrestAbout 290 New Zealanders are believed to be in New Caledonia.20 May 07:50 AM
New Zealand'Significant work' underway to get Kiwis trapped in New Caledonia homeThe NZ Government is working hard to get Kiwis back from New Caledonia as unrest spreads.17 May 10:50 PM
New ZealandNoumea airport in New Caledonia closed until Tuesday - Air New ZealandAir NZ says it has no option but to cancel flights scheduled for Saturday and Monday.17 May 04:04 AM
TravelFlight delayed? Air NZ reveal the most common reason for late flightsThe cause is behind one-third of delayed flights, Air NZ's Chief Operating Officer says.07 May 06:30 AM
Travel newsIn a world-first, Air NZ crew use sign language to communicate with passengersTo celebrate New Zealand Sign Language Week, Air NZ uses NZSL at 36,000 feet.06 May 05:30 AM
PremiumPremiumAirlinesAir New Zealand longhaul fleet faces years of disruptionAirlines around the world faced with delays in repairing planes and getting new ones.05 May 05:00 PM
PremiumPremiumAirlinesSoaring airfares: Air NZ happy 'to open the books' as political heat growsGovernment not ruling out market study of domestic ticket prices.05 May 07:00 AM
New ZealandBarrier Air spreads wings to Bay of Islands to shake-up national carrierThe competition comes as domestic airfares found to be the least competitive market in NZ.02 May 06:00 PM
PremiumPremiumEditorialEditorial: Time to turn the spotlight on to airline behaviourOPINION: Dearth of data on price, performance a challenge for passengers, policy-makers.01 May 05:00 PM
AirlinesSeven hours on the phone: Air NZ apologises to customer left in limboA customer was left without a flight plan after Chicago to Auckland service was cancelled.30 Apr 08:08 AM
AirlinesAir New Zealand versus Jetstar: Which airline’s the most reliable right nowA hit to reliability comes as Air NZ is pushing up prices on domestic routes.29 Apr 03:59 AM
PremiumPremiumAirlinesAir NZ faces strict new instant refund rules for US flightsPassengers are in line for hundreds of millions in refunds a year.28 Apr 12:00 AM
PremiumPremiumAirlinesStock Takes: Market doldrums, big payday for UBS, banks to reportA struggling sharemarket is pricing in NZ interest rates staying higher for longer.26 Apr 12:30 AM
AirlinesWhy Air New Zealand fares are heading up - againAs the latest increase hits local travellers, what are Air NZ's long-term challenges?22 Apr 08:35 PM
TravelAir NZ reveals shake-up of Aussie, Pacific flightsThe changes will come into play from June 11.21 Apr 10:50 PM
AirlinesAir NZ's big Seats to Suit overhaul: What passengers need to knowThe changes are the biggest since Seats to Suit was introduced in 2010.21 Apr 10:00 PM
AirlinesAir NZ blames market conditions for $40m-$50m cut in pre-tax earnings guidanceWorsening market conditions are likely to hit the airline's pre-tax earnings this year.21 Apr 09:47 PM
New ZealandWeather woes: Fog scuppers flights in south, heavy rain and thunderstorms for northFog in Chch that affected or forced cancellation of more than 40 flights has now cleared.20 Apr 01:43 AM
AirlinesAir NZ warns travel agents of increase in domestic faresAirlines are not putting a percentage figure on increases, saying pricing will be dynamic.19 Apr 04:43 AM
AirlinesAir NZ extends pause on Chicago service, confirms return to Hobart and SeoulAirline will wait for delivery of new Dreamliners before resuming flights.18 Apr 09:48 PM
New Zealand'Snapped in half': Passenger breaks leg on seven-hour Air NZ flightThe injured tourist only had Panadol for the pain.18 Apr 05:00 AM
New ZealandAir NZ passenger hospitalised after plane hits turbulenceA passenger on an Air NZ flight NZ65 from Bali to Auckland suffered a severe leg break after taking a tumble during the bumpy flight. Video / SuppliedWatch18 Apr 03:30 AM
PremiumPremiumAirlinesWorse than supermarkets: Domestic airfare market ranked least competitive in surveyAirports in a battle with Air NZ say greater oversight of fares is needed.16 Apr 05:00 PM
