Two Air NZ passengers mistakenly took each other's bags. The reunion was Kiwi as
Two people who mistakenly took the wrong bags went to great lengths to return the luggage.
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Latest fromAir New Zealand
How to make an electric plane
Auckland Airport is the latest NZ business to get on the advisory board of Sweden's Heart Aerospace. Video / Heart Aerospace
Disabled traveller 'felt dehumanised' by Air NZ's bathroom policy due to weight
The Kiwi claimed she stopped eating and drinking to avoid needing to use the restroom.
Stag do secrecy: Auckland man kidnapped and blindfolded on Air NZ flight
A video shows the man sitting on an Air NZ flight with a tie knotted around his eyes.
Grant Bradley: The big problem with Air NZ’s Business Class cabin
OPINION: Flyers wouldn't be so antsy at outdated product if they weren't paying so much.
Influencer couple claim Air NZ business class feature is the 'world's most awkward'
The pair were initially 'shocked' after experiencing the unusual feature.
Sir John Key's challenge to Luxon to deliver on great panda promise
Former PM challenges incoming one to pick up his lost zoo dream.
Flight lands safely after Auckland Airport emergency
The Air NZ flight from Queenstown reported issues with its landing gear.
‘Very good vibes’: Air NZ boss on recent engine issues and contractors in Manila
Foran said contact centre wait times had fallen, but could still be 'clunky'.
Air NZ looks to future: Supersonic planes, robots and VR travel on the radar
The airline is thinking big as it faces more disruption due to engine issues.
Dame Trelise Cooper and Kiwis react to new Air NZ uniform designer
What do Kiwis think of Air NZ's new choice of designer?
Clear the runway! Air NZ names its next uniform designer
She has dressed royals and Prime Ministers - now, it's a makeover for a new jet set.
The designer behind Air NZ's next uniform
Air New Zealand reveals the famous fashion maker behind its first uniform revamp in a decade. Video / Supplied
Big reveal: Which designer is tasked with new Air NZ uniforms?
Can New Zealand's national carrier deliver another first-class uniform?
Endangered birds find safe haven at New Zealand’s busiest airport
Endangered birds find safe haven at New Zealand’s busiest airport which is proud to provide a safe breeding ground for tūturiwhatu, a special native species. Video / Auckland Airport
Air NZ call centre staff ‘suffering distressing nightmares’ - email to airline bosses
Staff say they are living in a constant state of fear and anxiety.
The big change coming to Air NZ's lounges
The airline is also providing reusable cups in lounges as part of a sustainability drive.
Coming to America: The best direct NZ flights to USA, reviewed
Pearl Harbor, Echo Park or Golden Gate? How to fly direct from NZ.
Editorial: Customer service needs an upgrade
Technology has brought benefits to the bottom line, but these need to be shared.
Air NZ passengers can get taste of First Class in new leased aircraft
In a blast from the past, passengers can get a taste of First-Class – for a price.
Direct to Chicago: How does Air NZ's business premier stack up?
What it's like to fly direct to the Windy City (the other one) in business premier.
Hawaiian Airlines cuts NZ route during winter
The seasonal departure's a blow for travellers as the airline helped drive prices down.
Air NZ’s radical move to tackle long contact centre waiting times
The airline says call centre service levels are still not up to scratch.
Napier flight delayed and cancelled after two separate engineering issues
Aircraft circled multiple times off the coast of Napier before returning 40 minutes later.
Why the outlook for Air New Zealand is clouding over
Airline releases half-year guidance as it faces bumps ahead.
Air NZ will be giving free food to five Kiwis; here's why
Do the likes of L&P gummies or lemon meringue popcorn tickle your tastebuds?
Battleground route: Airline capacity to US soars on pre-Covid levels
Links to North America surge this summer as capacity nears pre-pandemic levels.
Got AirNZ Covid credits? The arline has just announced a key update
Qantas waived expiry dates on credits last month. Will Air NZ do the same?
'Lost our mojo': Big business investing in Aus instead
What the leaders of Deloitte, Air New Zealand, Downer and Freightways really think.
Editorial: Has tourism become a dirty word?
OPINION: Sector is recovering, but international spending only half that before Covid.
Air NZ's luggage tracker vs Apple Airtag: Which should you use?
The national carrier rolled out its new luggage tracking service. But is it any good?
Airline add-ons: The extras costing passengers billions
How ancillary revenue helped power up airlines including Air NZ after Covid.