'Absolutely not fair': No refund after cancelled flight could breach rules
Wild weather, sickness and engineering issues have forced flight cancellations.
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Latest fromAir New Zealand Ltd
Travel squeeze: Pilots' warning - and a plea
"I'm expecting most people will want to come back to the industry that they loved."
Air NZ brings back Covid-19 credit as illness surges
The airline says surging illness is affecting passengers and staff.
Air NZ's hiring blitz: What it takes to get a job at the national carrier
The airline shed a third of its staff early in the pandemic - now it's building back fast.
Cockpit woe sees 13-hour detour from Christchurch to Auckland
It took 12 hours and 20 minutes to make the trip of 750km - as the Boeing flies.
Air NZ's seven new cabin classes ranked by 'snooze factor'
The airline says it's been working on the 'best sleep in the sky'... And flying bunk beds.
Revealed: Sleep pods, help-yourself food - Air NZ's biggest cabin overhaul in decades
Long haul travel will be different aboard Air NZ - but passengers are in for a wait.
Chocks away: Air NZ restarts 14 international routes
Soaring demand for travel means Air NZ is pouring capacity into its network.
Air NZ offers cash incentives to attract workers
Thousands of Air NZ jobs were shed when Covid 19 reached New Zealand.
An extra $77k to fill a Dreamliner: 'Perfect storm' engulfing Air NZ
Turbulence ahead: "It's going to be volatile for a little bit longer yet".
Less bad: Air NZ expects to trim losses on strong travel bounce back
Airline is enjoying strong demand for travel as restrictions ease.
Air NZ surprises flyers with meal revamp and new-look service ware
Lucky passengers were treated to a preview of the Airline's new long-haul menu.
Air New Zealand appoints chief sustainability officer
The airline is placing an increased focus on addressing its environmental impact.
New York's flyover borough: Queens
The term "Fly-overs" was used to describe those bits of America travellers never see.
Watch: Emotional PM talks gun control with Stephen Colbert after mass shooting
The PM also invited the talk show host to her wedding, which was postponed due to Covid.
Anxious passengers caught up in Auckland Airport traffic gridlock
Ongoing road and upgrade works could continue to cause traffic headaches.
Paul Henry: Air NZ is failing us - it needs a new chair, CEO
He once starred in one of the Air NZ safety videos. He's now taking the airline to task.
Two-hour wait times: Air NZ's recruitment drive as contact centre feels the strain
'We acknowledge we're not providing the customer service we would like to' - airline exec.
Air NZ capital raise: The payout to some shareholders
Bookbuild price represents a premium of 28c a share over the offer price of 53c a share.
Opinion: Air NZ's new safety video one Kiwis can be proud of
So long creepy rodent puppets and B-list celebrity cameos.
Air NZ's $2.2b capital rescue deal: Bookbuild for remaining shares begins
Airline 'very pleased' with offer take-up - 88 per cent of the new shares sold.
Air NZ boss on what he thinks Singapore Airlines does better
Greg Foran says his days as Walmart executive taught him to watch rivals closely.
Open borders: How long it could take a $42 billion industry to recover
Today is a milestone, but the recovery of the $42 billion industry is going to take time.
New Covid-19 'Lamp' test to be trialled at Auckland Airport
Lamp tests combine speed of RATs with accuracy of a PCR test and can be self-administered.
MIQ gatecrashing family: Emails reveal officials' fears about 'loophole'
'I hope they don't post anything on how they managed to skirt the system."
Escape winter with these quarantine-free Pacific Islands
Ditch the winter cold with these Pacific Islands.
Air NZ's big move: Why airline is moving from the CBD to the airport
The shift will cut the airline's property costs by 20 per cent over 15 years.
Taking flight: Air NZ moving HQ from central Auckland for airport
The airline has been scaling back in CBD with fewer staff and new work arrangements.
Market close: Travel stocks benefit from renewed sector confidence
The boost to travel stocks wasn't enough to stop the sharemarket falling to a small loss.
Air NZ boss on green fuels: 'The clock is ticking, we're past just talking about it'
A 'wicked' problem needs Government and private sector help for a solution.
Sustainable aviation fuel NZ-Singapore flights on the radar
NZ and Singapore governments agree to co-operate on aviation biofuel.
Air NZ $1.2b capital raise 'tracking to plan' says chairwoman
Airline says confusion over "inherently complex" offer has passed.
AirNZ's 'no jab, no fly' is no more
The airline drops its vaccination requirement in a move back towards 'normality'.
First flights arrive after border reopens to Australia
Today 18 flights from Australia will arrive in Auckland, Wellington and Christchurch.